Best Bus As 551 (Mh01 Ap0039) — NON STOPPING AT STOP

Address:

Thane, Maharashtra

Dear Sir,

With due respect I would like to inform you that I am a regular commuter of AS 551 which is plying between Marol and Vashi Rly Station (Via… APMC). I am working for an education Institution in Vashi & take a bus from Airoli daily. Somewhere in March,
I was waiting for the bus after attending a meeting, in Terna Stop to take a bus to Airoli.
After waiting for almost 20-25 mnts the bus came but even after signaling it did not stop
I took 513 (Ordinary ) to Airoli Depot and gave a written complaint. I have received a call after a week asking for the bus regn. No, to which I have replied I have not noticed and nobody waiting for the bus will take a note of the bus Regn . No. Again On March 24th I got a call from Ghatkpar depot and they have informed that instructions are given to all staff and such things will not happen again

Today as I had a severe head ache and as I was aware of the bus timing I waited for the bus AS – 551 at Sector 28, Vashi bus stop to take bus to Airoli which comes around 13.00 hrs. The bus (MH – 01 AP 0039) reached the stop at 13.05 but the driver did not stop the bus even after signaling. There were hardly any passengers in that bus during that time and I have experienced it many a times when I traveled during that time.
He cannot say that he did not see me signaling as there were 2-3 auto rickshaws with passengers and they were far ahead.. I had to take rickshaw from there to Koperkhairne bus stop and took 512 (Nerul Rly Stn to Mulind MH01 LA 6986) at 13.45 hrs. (almost wasting 45 mnts )

Sir, It is really a torture, during this burning summer season, as the frequency is very less especially of AS 551 though the time gap is every half an hour . We never get AS 551 at a gap of half an hour . At the same time if drivers are behaving in this way especially with ladies …………….. What is the point in taking a pass for an A.C bus after paying almost 3 times of a normal ordinary pass ( which comes Rs.300 odd per month from Airoli to Vashi.)

It is my sincere request to please look into the matter and take necessary action (as this is not the first time) so that the commuters will not suffer at the same time they can save their time and money.

Yours Sincerely,

Ms. Prabha