[Resolved]  Best Bus As - 551 — Buses very irregular

Address:

Thane, Maharashtra

The AC bus service started by BEST is very pathetic. Daily, at Koparkhairane, I would like to board the AS-551 bus which plies between Marol depot and Vashi Rly Stn, and daily I would have to wait for more than 1 hour for the bus. The frequency of the bus is supposed to be 30 minutes. But actually it is more than 60 minutes.

Even today, I had to wait for about 45 minutes, but there was no sign of AS-551 bus. And Thank God, finally, an ordinary bus (522) arrived and I boarded the bus. When I asked the conductor, why the AS-551 bus did not arrive since 45 minutes. He informed me that the AC bus service is pathetic. Out of 10 buses, 6 are always "not working" and under repair. That is the reason there are so less buses and hence the gap between buses.

If that is the case, then BEST should scrap the AC bus service. Instead it should ply only ordinary buses as BEST does not have the capability to maintain so many buses so that the passengers (who are BEST's customers) time and money is not wasted.

I also humbly request NMMT to please start a bus service between Vashi and SEEPZ via Koparkhairane because the NMMT service is far better than the BEST.