[Resolved]  Best Bus Mumbai — Negligent Driving By Driver (No Reply)

Respected Sir/ Madam,
I Jaydeep A Tanna had given Complaint by email in consumer Forum of BEST Bus on 10th Dec 2009.
wHICH i REQUEST BEST BUS Authority to reply my complaint otherwise I will have to proceed Right to Information.
The same Below Complaint is send to PRO of Best Bus & have not yet reply & same sending to Consumer Forum.



Respected Sir / Madam,
Sub – Complaint No –TLGE / 2994 /09
Ref No- PC / G / MIS / 317 / 09
I Jaydeep A Tanna, (Handicapped Person ) Passenger traveling from
Chember Naka to Ghatkopar Station of BEST Bus Route No – 381 on 9th
Dec 2009 time 6.30pm Bus No –7591, MH01 L8742 Ticket No[protected],
Rs 6/-, has given Complaint of Best Driver who was Negligence in
Driving Bus for such I received call on 11th Jan 2009 on mobile by
BEST authority as Driver & Conductor would be present so requested to
be present on proceeding of Complaint at Pant Nagar Bus Depot 2nd
floor,on 13th Jan 2010 at 11AM.

1) BEST authority call me just before 2 day to attend the proceeding
of complaint but it should give notice at least 15 day prior. for
such.

2) The Complaint which is given by me is written to BEST Authority
but have given oral reply I request to give we written reply of my
Complaint..

3) I received Complaint No & Reference No from the officer who attend the case
which was not know to me.

4) In Complaint I have also given Bus Route No- 430 (6.15 pm) has also
made default who was not called.

5) In my Complaint have provide Mobile No- [protected] for BEST
Authority which was Confidential of my Complaint but
administrative authority provide Mobile number to BEST Bus Driver
against whom Complaint was Lodge which is ultra virus for fair
hearing .Same Person came to meet me & request me to take back
complaint Bus Driver “I am going to award some Medal in near future so
take complaint Back.”

6) During the proceeding both Driver & Conductor were present with
Officer who was examine complaint read the Complaint & said to the
Bus Driver person the default made is Negligence in Driving Bus &
gave me assurance that authority would take strict action against
Driver.

7) Thereafter ask officer who examining case written reply of
complaint show cause for future Correspondence said it will be provide
by Wadala Authority for outward dispatch reply.

8) I request BEST authority to reply without Delay. for end of Justice.

Dated 16th Jan 2010 Truly ,

Jaydeep A Tanna.
[protected][protected]
[protected][protected][protected][protected][protected]--om
Email Copy of Complaint for refrence
jaydeep_t . <[protected]@sify.com>
to [protected]@bestundertaking.com
date Thu, Dec 10, 2009 at 3:01 AM
subject Complaint by Traveling Bus
mailed-by sify.com

hide details 12/10/09