Brihanmumbai Electricity Supply & Transport Undertaking [BEST]

[Resolved] Best Bus, Mumbai — Frequency of BEST Bus

Biswadeep Sarkar

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

Dear Sir,

I am a regular passenger of the 299 bus, which is from the borivali station (east) to Rushivan. This is to bring to your notice that the frequency of this route is very bad in the evening, which coming back home.
Yesterday (2nd September, 2010), i had to wait for 45 minutes to get unto this bus and this is not the first time that this has happened. This is regular feature in this route.
The bus that arrived 45 minutes late beared the number MH - 5158 . I asked the conducter about the delay, for which he opted not to reply at all. This happened at the bus which arrived outside the sattion at about 10:15 p.m and i was waiting at the bus stop from 9:30 onwards.
Kindly look into this matter and try and make sure that the passengers of this route are not harresed to this extent again.

Thanks and Regards
User of your service

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Aug 13, 2020

Complaint marked as Resolved

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Comments

PMMURKAR

from Mumbai, Maharashtra

BEST Bus, Mumbai — Inadequate Bus Service

Dear Sir,

I am retired person, aged 72 years travelling daily to Bhandup (West) from Waghbil Naka, Thane. Based on existing BEST service which i am getting is cumbersome as i will have to change the BUS at Teen Haat Naka. You may appreciate the fact the Teen Haat Naka is very wide and get always hited by traffic jams. Infact in the night you cannot afford to cross the roads due to heavy traffic. Infact many times god has saved my life while crossing the roads. I therefore humbly request you to start one direct bus either from Vikhroli (West) or Mangat Ram Petrol Pump to Thane Ghondbunder (Kasar Vadavali), i will be very much thankful to you. Infact i am sure that the route will be profitable to the orgainsation also as many commuters are travelling through break journey which i check personally.

Thanks for your co-operation and support in advance

Manohar Sadashiv Murkar

PMMURKAR

from Mumbai, Maharashtra

Prashant Murkar - Direct Bus service is very much essential now.