[Resolved]  Best Bus No. 363 (Mahul Village To Sion) — BEST bus converted into minibus and frequency made very less during peak hours

Dear Sir,

The BEST bus no.363 which was earlier plying on road from Mahul Village to Worli and now it is made upto Sion has been coverted into mini bus. This bus goes via Kurla station and there are many people travelling in this bus from Mahul, Jijamata Nagar, Vashi village to Kurla station in the morning and also coming back from work in the evening. This bus gets very packed and there are people hanging out from the front door as well as the back door. Leave aside getting a seat, people cannot even get place to enter into the bus, to stand properly and for ladies it becomes very difficult. In the evening time from 7.00 p.m. onwards when there is crowd waiting at Kurla depot for the bus, mainly for residents of Jijamata Nagar and Vashi village for whom there is this only bus from Kurla, it becomes difficult to get back home, ultimately resulting in taking an auto to reach home, which costs upto Rs.40/-. Even after waiting for an hour in the evening, bus no.363 to Mahul does not come to Kurla depot. If there is this bus coming, it is only kept till Chembur Colony or Kurla Stn., which irritates the commuters after going through the hectic day. Please also make this bus a normal bus and stop the mini bus, as it is a long distance travel and one cannot everyday go and come back standing from the starting point of the bus. Also there is traffic on the Chembur road due to mono rail construction work going on and it takes hell lot of a time being spent into travel by bus.

Please favourably consider this request in the interest of the common residents staying mainly at Jijamata Nagar and Vashi Village who have only one bus going to Kurla station from this place.

Thanking you in anticipation.


Valentina Fernandes
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Aug 14, 2020
Complaint marked as Resolved 
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Even i agree with her the people staying near Jijamata Nagar and Vashi goan Village really find it very difficult to travel coz they have no other option as there is only one bus from Mahul goan to Kurla station.
Kindly arrange to increase the frequency of the buses...







Warm Regards
Sameer

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