[Resolved]  Best Bus Service — Irregular service of bus # 459

Bus # 459 moves from Malvani depot to Mulund
and sorry to say the frequency of this bus is very poor - especially
during peak office hours. This is the most unreliable and irregular bus I have ever
faced in my life.

in the morning I take bus at Charkop naka around 7.50am. Usually fm 7.50 to 8.05 am
there are 2 buses ( both are mostly packed). Now a days, I see that fm 7.50
to 8.20 or 8.25 there is no bus and then 2 buses come together and both of them
are packed -- public hanging out of the bus. Why is it so that early morning- we have
face the problem of buses? is there any shortage of buses?

Bus problem is faced in the evening also but now atleast you have an excuse of
TRAFFIC on road. But what about mornings?

459 is the only bus which moves from WEST malad to East goregaon highway
If you route bus # 359 on the 459 route ( highway route), atleast people getting
down at Goregaon SV road, Pravasi, hub etc can comute by 359 and thereby
the crowd of 459 will be reduced.

U can also start 459 buses -- To and Fro - SEEPZ. this is also help to control the crowd.


Please look into this matter urgently.

PS : please keep the tab of bus # 273 leaving during the morning period. while we wait for 459, 7- 8 #273 buses pass by. Out of these - 4-5 are always empty. is there any need of so many 273 buses? why do we spend our resources on unwanted buses?
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Aug 13, 2020
Complaint marked as Resolved 
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BEST — Bus moves before people get in

Hi

I am very disappointed by the BEST services, i saved from having bad injury, which is a very known thing nowadays.

I was waiting for the 181 bus on 15th October 2010 at Vakola Pipe line Stop. The bus arrived at approx 8:15 am it was empty, vry few stantding passengers were there in the bus, bus stoped at the stop but before people climbed it moved & i was shouting to stop as my hand was stuck with behin door & the people getting in but i had not climbed in it, luckly i could remove my hand , i got hurt on my leg, but even listening to my shout the bus was not stoped i could have fallen on my face & have bad injury, this is very serious situation & it happens every day with some or the other person....pls take some action before anyone looses their life. This a request to you'll.
the bus driver of bus no 256 does not stop on the bus stop, he slows down the bus before the stop & then picks up speed but refuses to stop. i will b waiting for feedback on this issue on '[protected]@hotmail.com' hope action is taken against this. cos many times i have complained about this in the malwani bus dept, but no action has been taken about thia.

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