[Resolved]  Best Bus Service — variation in the fares, arrogance and non cooperation of the bus conductors, ignorance regarding

Address:Mumbai Suburban, Maharashtra

take the bus C-43 LTD ( mumbra retibunder to kurla via Airoli) regularly from stop RAjpark at parsik nagar kalwa thane . every day i am charged Rs. 10/- from rajpark to airoli station however on 8.11.2010 the conuctor asked me topay Rs. 12/-towards the fare . on enquiry as to what is the atual fare and the fare chart ,he simply refused to explain and also asked me to get down to fight if i dont agree . on being told that i am paying the same fare he told be that the other conductors are fools and further abused the BEST service for starting this particular service .
it seems that the conductors should be firtst consulted as to whether the service is suitable for them to work after payig them awesomwe salary and bonuses

bhadange

kalwa thane
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Aug 13, 2020
Complaint marked as Resolved 
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BEST Bus — bus fare

from mahim machimarg to bandra west lallmati the distance is very less the fare should be rs 3/ .but we are charge rs4/
dear sir,

bus no-309, 226, 709 are less frequency in eveving time between 6 to 7pm.

so please do the needful.

BEST Bus — Conductors ignorance

Dear Sir/madam,

This is an incident that happenned yesterday i.e. on 18-Jan-2011, Bus Route 310, Bus No MH01 LA6304 at around 6.45pm. This bus came at Kurla Station busstop..There were around 8-10 passengers standing..The bus halted for less than 30sec. The passengers were still climbing when the bus driver just started and drove the bus in full speed.Two lady passengers were just hanging at the door. when we told thr conductor he was laughing and said they are in a rush. The driver did not slow down even for speed breaker and the bus was jumping so hard that a old man fell off his seat. It went to an extent that if the bus stopped in traffic the conductor insisted that passengers get down so he does not have to stop at the bus stop.
Like many others I am a regular traveller by BEST. it will be great if a strict feedback about this could be conveyed to BEST.

BEST bus service — REFUSAL TO GIVE CHANGE

TO, THE GENERAL MANAGER, BEST, MUMBAI

DEAR SIR,

IT IS OFTEN FOUND THAT CONDUCTORS OF THE BUS DO NOT GIVE CHANGE EVEN TO THE EXTENT OF A SMALL AMOUNT, THAT IS, RUPEES TWO OR THREE. SIR, I WOULD LIKE TO MAKE AN APPEAL TO YOU TAHT IT IS MORE DIFFICULT FOR LADIES TO MAINTAIN CHANGE (COINS OF RUPEE ONE OR RUPEES TWO) AS THEY HAVE TO GIVE THEM NOT ONLY TO CONDUCTORS BUT ALSO TO VEGETABLE VENDORS, GROCERY SHOP VENDORS, MILKMAN ETC. IT IS ALSO FOUND THAT SOMETIMES CONDUCTORS DO NOT EVEN CONSIDER THE AGE AND PHYSICAL CONDITION OF LADIES (EG., PREGNANT WOMAN). THEY INSIST ON LADIES TO PROVIDE CHANGE. 3
I REQUEST YOUR KINDSELF TO TAKE STEPS TO ENSURE THAT A KINDER ATTITUDE IS SHOWN TO WOMEN PASSENGERS.

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