BEST is operating a bus route no. 120 between Opera House and Dawa Bazar. There are just two buses which are supposed to leave at intervals of 15 minutes in both directions. Today, on 19th March, 2010, as one bus was out of order, there was no bus for more than 30 minutes in the evening at about 7:30 p.m., for people waiting at Dawa Bazar. The people who wait for this bus at Dawa Bazar are mostly senior citizens who want to board trains from Marine Lines Station and are unable to walk the short distance to the station. In the evening, the number of passengers waiting for this bus increases. Will the BEST reply for the few and low frequency of buses on this route. It is pertinent to note that during Navratra festival many long distance buses are diverted, cancelled and transferred to cater to the passengers for Mahalaxmi Yatra. Why did BEST staff not take similar action today when one out of just two buses was not in working condition. Several senior citizens and people wanting to rush home after work are inconvenienced due to the negligence and apathy of BEST. It is was only when one senior citizen rang up Opera House Bus Depot by his mobile, a bus was sent to pick up passengers at Dawa Bazar at about 8:30 p.m. Was this information helpful? | 
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BUSES OF MUMBAI — BUSES
Its really so much pathetic what I have seen today in BEST.. I have lots & lots of complaint from you guys.Firstly you people have stopped the Bus Pass from which all the people are facing problem to travel in one bus,
As I myself travel from Jogeshwari ( East ) W.exp Highway to sakinaka which I believe is most head paining travelling..We didnt get more freqyency
of bus to travel from this route , very limited buses are available which is mostly full packed,even driver wont allow ladies to enter from front door.
Previously atleast we were changing 2,3 bus and could reach to Office but now we cant do that also because no access of pass, Driver didnt stop there bus also
at bus stop we females also caught the bus running & literally lean outside the bus , which I believe you people know hoe much risky it is ..
which we ask the conductor to say some of the passenger go forward he told that is nt my job to do you people can take another bus, He is saying you people know bus is
so much crowded then why you came caught another bus we told how much time we should wait for the bus, you people dont halt on the stop & even you stop the bus where we have to
wait for respective stop buses , he screamed on me saying that we dont have enough of driver to drive ,so many problems we also facing that you go and ask in bus depot. Is this is the
way to speak with local communters. Is this is our problem to know all this , Even you yourself know most of the Mumbaikars travels by Bus & now even we cant afford Rickshaw also .You people
drive so many buses for those whom most of the people dont travel but for which you know most of the people work in that place you dont have driver to drive.
Day by day this is major problem happening even that day One lady fell out of the bus ,because when she was getting into bus Drive drove the bus without seeing she is getting in .
We Think We are totally Unsafe to travel from Bus also now...