[Resolved]  Best Buses In Mumbai — Poor service and inconvenience

Address:

Mumbai Suburban, Maharashtra

Hello,

I regularly travel from JVPD bus depot to andheri west market and really feel troubled with the attitude thrown by the bus drivers and conductors.

There are several 257 buses parked in the depot. There is absolutely no one to instruct which bus to board hence the commuters get into bus which is located near the bus stop of 257within the depot compound. The BEST driver derives a lot of fun in starting a completely different bus forcing all the passengers to get out of the bus and run behind the bus which the driver chooses to drive.

More over, these days the frequency has reduced drastically. There are no buses for andheri station for more than an hour.

Please note:
1. With the hike in rickshaw fare it is not at all affordable to travel through rickshaw from Juhu to Andheri Station on a daily basis.
2. With Global warming it is extremely hot in the afternoon.
3. People are already tired with their daily routine. There are mostly teachers who after completing their working hours look forward to reaching home as soon as possible and it is extremely unfair and inhuman on part of BEST to trouble them by not providing bus at proper frequency and besides that they force commuters to change buses just to satify the bus drivers ego.

It is my humble request to help me with details of relevant authority who can take this matter and resolve our grievances.