[Resolved]  Bharat Gas — Non delivery of second as well refill cylinder

I have a bharat gas LPG cylinder. I have applied for a second cylinder. But I have been told that delivery of second cylinders is pending from more than a year.
Second point is when I asked for a refilled cylinder I have been told that it will take 3-4 working days to get a refilled cylinder as there is a big shortage of cylinders. I don't know how a person can survive these many days?
Now I am confused that if there is really a shortage of cylinders then why and how new connections are getting issued? Why company has not stopped giving new connections?
If copnay will stop issueing new connections then customer will go to some other distributor and get a connection. Atleast a customer will not have to wait for service.
And if there is really a genuin problem then why company is not providing facility in cylinders so that a person can check how much gas is still awailable and accordingly apply for a cylinder refill.
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Aug 14, 2020
Complaint marked as Resolved 
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SIR
I AM THE CONSUMER OF BHARATGAS IN FATEHABAD(HARYANA)..MY GAS CONNECTION IN SHRI BALAJI ENTERPRISES GAS AGENCY..MY CONSUMER NO.IS 18945..I HAVE APPLIED FOR SECOND CYCLINDER BUT THE DELIVERY OF THE CYCLINDER IS PENDING NEARABOUT EIGHT MONTHS.
Second point is when I asked for a refilled cylinder I have been told that it will take 3-4 working days to get a refilled cylinder as there is a big shortage of cylinders. I don't know how a person can survive these many days
Now I am confused that if there is really a shortage of cylinders then why and how new connections are getting issued? Why company has not stopped giving new connections?
.
Inspite of order by Zonal office, Bharat Gas, Delhi, second cylinder has not been issued till date, sometime they it is not available. sometime they say the can not order on email etc.

Bharat Gas feedback ref no. 47073


with regards

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