[Resolved]  Bharat Gas — Unable to contact Gas Agency

Hello —

I get my gas cylinder from — Dhruv Gas Agency — near, New Ashok Nagar Police Station, Mayur Vihar Ph-1, New Delhi-110 096. My problem is whenever I call the agency — their phone nos [22716617 & 20] are busy or engaged and by fate, even if you get connected — nobody picks my call (strange) and the phone keeps on ringing! The next time, when you drop the line and redial — you get back to square one i.e. — busy/engage tone!!!

Initially Bharatgas had provided a National Booking No. [1702] — this number is of no use now (doesn't works anymore!) — I don't know where to go and, whom to speak with? I found this site on Google while searching my Agency's phone no.

I am thinking of ringing PS: New Ashok Nagar and request them to personally visit the Agency.

...
Meghna S.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

100% fully agree...they don't pick any phone call..
I am a customer of Dhruva Gas Agency (Bharat Gas) in Delhi (Vasundhara Encleve).My additional complains are mentioned below.
1. They don't pick any phone calls, any one can try[protected].
2. When I went there for new connection (last year) they force fully sold me Gas Stove also, even though I needed only gas connection. They will not give you connection unless you purchase, their gas stove, tube, regulator etc.
3. They always talk very rudely.
i 100% fully agree . it is very difficult to get their numbers. whenever abooking or complaint is to be made, it is aproject. how such people are issued agency, without their capability to maintain services. thi s complaint should be seriously viewed and proper action should be taken.
I also agree with your complaints i also having the same problem as above. Also an additional problem that gas cylinder delivered on less weight around 5 kg by delivery boy named Jai Dev Mob No.[protected] and i have no any source to complaint. Now i am very embraced with this agency. Plz take immediate action against this agency seriously.

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