Bharat Gas — Delay in issue of transferred connection's Regulator & Cylinder.

Dear sir,
I got transferred from Avinashi to Thirupattur, Vellore Dist.T.N.Consumer no was 41320.The very next day i.e on 8th June, I approached the agency concerned at Thirupattur(Thirumal gas agency). I was told to sumbit the xerox copy of the original voucher.I did so as per their request. Even after 15days, I am not able to get gas connection . Whenever I ask for connection, they are not responding properly. I have got two kids.I am suffering a lot due to this undue delay. Now, I have misplaced my original voucher. But, I have with me xerox of the voucher and gas book of previous gas agency. Is it ok to get gas connection? Or What should I do to get gas at the earliest? Please tell me the remedial measure to get the connection. Earlier, getting transfer connection was simple and easier. Now, It has become a very tedious.Agency concerned should be asked to register immediately instead of asking to submit xerox copy..

Delay in issue of transferred connection's Regulator & Cylinder.
I have shifted from Gurgaon to Delhi. Surrenderred the Cylinders and Regulator to gas agency at Gurgaon as per their rules. Now I am waiting to get the Regulator & cylinders at Delhi, Kothrud from last 15days. Whenever I approch to the agency(Engineering Enterprises, Sagarpur) they tell that the regulators are not available from Bharat Gas company hence can not issue.
The transfer cases must be taken on top priority I have already surrendered the regulator at Gurgaon & why same can not be available to me urgently. If company is not able to do this why they ask for surrender befor transfer, I would have been carried it with me only.
My family is suffering now due to unavailability of Regulator & Cylinders.
The company is not having any office which receives complaint and reply.