[Resolved]  Bharat Gas — willful delay in delivery

Dear Sir,

we are residing in J.N.P.T Township of navi mumbai area. The bharatgas agency here functions on its own whims and fancies. The agency collects extra money for each connection and when people refuse, they are put into hazards of documentation . I had taken a single cylinder connection 4 years back and when demanded the complete bills for all the extra money collected by the dealer, I was refused. Then after lot of argument, the money was returned to me.

Following this, I have been getting all my cylinders late even after early morning bookings.

Today, when I am not in town and my family had requested in the morning that we have a single cylinder, we got the cylinder around 6 pm. Not only my family had to wait without cooking till evening, our child had also to suffer because of this. Being a single cylinder connection and trying to take out its old enemity, this was done willfully against our repeated phone call requests by the agency.
this is the way this agency responds to its customers at township.

It is kindly requested to look into the matter and that necessary action may be taken against this agency.
thanking you
balachander