[Resolved] Bharat Gas — Irregular supply | |
Sir, The system of booking, delivery and cancellation of booking now follows causes much difficulty to consumers. The consumer has to wait for the delivery of cylinder from day one itself till delivery takes place. If any customer failed to present at the moment of delivery the booking is cancelled. And the process repeats. There is no limit for period of delivery. Though a delivery is offered with in two week, the period varies from 2days to 45 days. Some method of intimating the consumer about the delivery date is very essential. Now a days SMS can be used as method to intimate most of the consumers. Any consumer will be happy to bear the cost of SMS than wait in the home or depend on the neighbor’s mercy (if any) on all the precious days. My customer no. is 16724 of Sreemon Gas Agency, Kodakara ccno. 621873 Booked on 15/9/09 Cylinder brought on 30/9/09 without any intimation. Booking cancelled on 30/9/09 with written advice to rebook because the person who was at home just went out . I couldnot rebook as the phone for booking is not receiving any calls till today the 5 th October 09. This is an example . And is not a complaint against agency. Please find a method to reduce the difficulty caused to the Bharatgas customers. Luvis E.P Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Bharat Petroleum [BPCL] Phone](/img/bn/phone.svg "Bharat Petroleum [BPCL] Phone"){kind=small}
+91 22 2271 4508
+91 22 2271 4516
![Bharat Petroleum [BPCL] Website](/img/bn/www.svg "Bharat Petroleum [BPCL] Website"){kind=small}
![Bharat Petroleum [BPCL] Address](/img/bn/location.svg "Bharat Petroleum [BPCL] Address"){kind=small}
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
I have a gas cylinder connection in Bharath distributor of Sree Moogambigai Gas Agencies, Vandalore, Chennai-600 048.
Comp. No:1
Few months back i get one cylinder from them. I used it for only 26 days. Within that days the cylinder get empty. Next time i have checked the sealed potion while I am taking cylinder. I am shocked, because the seal was opened. I asked them they are give any proper response to me.
comp.no:2
Normally we will book a cylinder for every 60 to 70 days. One day I saw a cylinder was deliver to a tea shop near to my house. the shocking news is that cylinder was deliver in my name. After that I will book a cylinder within 30 to 40 days and immediately i get cylinder. Again I want to check, Is my cylinder deliver to another person...?
Comp.No:3
I had bookked a cylinder on 16th Dec. 09. and then I make a call after one week they said "Today the cylinder will deliver to you". This same reply for another one week. Today{02/01/2010} morning also they have said that same reply, but at 2pm they are saying your cylinder was already delivered. Till now i have not received any cylinder from them.
Sir, you could see it as a story. But its true and its not only my problem so many people are suffering with this problem. Please take some severe action against this problem as soon as possible.
Thanks & Regards.,
V.Vairamuthu