Dear Sir/Madam,
Good Afternoon,
As I have done online booking on 24.11.09 for the refill of the domestic cylinder for Manvir gas agency,Bhajanpura, but the same has not been delievered till yet at my residence.Kindly expedite it as both the cylinders are now empty.Even I have talked To Mr.S.K.Mehta at regional office ghaziabad -he further forwarded to K.G.Marg New Delhi. Please provide me MANVIR GAS AGENCY email address.
And the phone number 22263267 is not working which is on the website.
Thanking you,
With regards,
Gunmala Jain
[protected]
Consumer No.13160
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Dealer - Fuels India, chennai, gopalapura
I would like to bring into ur kind notice that the above mentioned delear is doing malpractice
towards delivering the gas cylinder to some shops at resonable profit price by misleading the
customers. We have booked the cylinder on Dec19/2009 and till now we havent received the gas
cylinder, when we call to the dealer either they are not picking up the call or giving rash
answers which the customer cannot tolerate. This kind of behaviour and irresponsbility of
misleading the customer happen each and every time we book the gas. This is happening not only for
us it is applicabe for all other customers also.
This is to inform you that we as a group of customers have decided to file a case against the
dealer and the company in the consumer court in a couple of weeks. This kind of poor customer
service is not at all excused for all the time from a reputed concern like Bharat Gas.
I would request you to look into this issue immediately and warn the delear and save your
customers from their torture and sudfferings in order to avoid the case related issues.
Regards
Priyadarshini
[protected]