[Resolved]  Bharat Gas — Not getting Cylinder Pipe for which they have already taken payment at the time of giving connection

Respected Sir,

I had taken an LPG Sylinder connection few months back from,

Shivam Gas Service,
51/52 Rambalaram Nagar, Opp Prakash Nagar, Chandlodia, Ahmedabad - 382481
+[protected], 27600094, 55138216

They charged Rs.5400/- for a new connection with Two Sylinder and other assessories which includes Stove, Lighter, Basmati Rice (5 Kg. I really don't know why they give this at very high rates and it's compulsary) and "Suraksha Gas Pipe" etc. Because o[censored]navailability of Suraksha PIPE, they had not given it at the time of connection and said me to collect anytime from office. Since than I visited more than 5 times but every time they gives different execuses like "The cupboard Key is with their boss", "Come at 2pm after noon time", "We don't hv stock", "we will send the same to ur home address" etc.. And finally today their boss asked me to show the same thing in the Bill (written proof) which is no where mentioned in the bill they had given.. I was so frustrated with his rude behavior and finally I decided to get help from you.. I am sure you will surely help me and punish them to avoid such cheating.. Here my concern is not to get the pipe but to avoid such Cheating.. There are many customers those have similar complaints for the Distributors..

Also they do not deliver the Sylinder in time after booking. Because of this we have to face major issues as the Gas is basic need for all.

My Customer Number is : 30448.
My Contact Number : [protected].

Waiting for your kind help.

Regards,
Bipin
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have faced them same situation with shivam gas agency..
not only they forced us to buy gas stove.. they just insulted my father (age 65 year)

I want to go to consumer forum right away..

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