[Resolved] Bharat Gas — RUDE BEHAVIOUR, EXTREME DELAY IN SERVICE, CALLOUS ATTITUDE, JUST PLAIN HOPELESS

[Resolved] Bharat Gas — RUDE BEHAVIOUR, EXTREME DELAY IN SERVICE, CALLOUS ATTITUDE, JUST PLAIN HOPELESS

A ARPANA JHA from Mumbai, Maharashtra

My consumer no. is 32858, in the name of my husband Mr. ASHUTOSH KUMAR with Bharat Gas. I have only one cylinder and they told us to come after six months for a double connection, when we went after five months and 28 days they told us that six months are not yet over. Then my husband went after seven months they told to come after one year. Whenever we book the gas is delivered after 10 days and that too when we go ourselves to collect it. They charge so much for gas but they have no respect for the problems of customers. They are a hopeless lot. They will pick up the phone till your fingers start to pain punching the nos. the scene is atrocious and we talk about 24 hours service. . Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Shikha ANIL Saklani

from Mumbai, Maharashtra

I couldnt agree more, I too got a refill in the month of march which was delivered to me with a broken seal, when I pointed it out the dealer said we do it to check if the washer inside is ok, Well the cylinder got finished in 20 days whereas my cooking is negligible our cylinders last for two and half to three months, when I complained the dealer said his paperwork was in order and well it got finished too bad.I have also noticed that the cylinder supplied to me was shorter in size, so some crroked activities are going on.I sent a complain to the petroleum ministery but my mail was returned as failed delivery.You have a useless man at the top, so dont expect any improvement, change the government and hope that the next person will be better.

SURESH KUMAR

from Chennai, Tamil Nadu

yes they have very poor service and their behaviour is bad.
As i have a gas connection no. 15335 in my name mr suresh kumar a resident of pashchim vihar is very bad experience with the dealer here namely RATWAL GAS SERVICE, BG-6, Janta Flat, Pashchim Vihar, New Delhi. He not only delayed the suply of our LPG gas booking after repeated request and visits nor did they give the cylinder by hand when we personaly visit their office as we have out of gas for more than a week. We booked the gas on Friday[protected] over their counter office. and after 4 days of waiting when we contacted them they reply that there is no booking in this number then i ask them for the cylinder by hand but they refused my request and simply misbehaved with me and snatch my consumer card copy (15335) and rudly dejected me which i cant expect.