[Resolved]  Bharat Gas — Corruption at Ratan Agencies Pune

I agree coz i am too experiencing lot of problems from the 'People's Gas Service, code no.[protected], Indira Nagar, Lucknow-226016.

They write the bookings on manual registers without entering on the computers and after a few days if the consumer inquires, the agency tells there is NO booking in his/her name. Secondly i mysely went and got my address changed before my eyes on the gas agency computer but everytime they say 'sir your address has not been changed'. They are irritating...

Bharat Gas is running short of Customer Relationship Management.

Bharat Gas - Pune people really needs to get the CRM Training so tht these people can understand how to serve the customers.

Even the regional head from one ofhe region at Mahatrashtra is also doing the same thing.

The Gas Agency called Gaurishankar at Karve Road Pune is really hectic organization & the Regional Manager is doing the same.

I request all the people to please dont suggest anybody or any of your friend/collegue to go for a Bharat Gas. Even the Reagional Manager, himself is saying that to go for an HP Service.

It shows Bharat Gas is really a poor / grade less service provider.

Abhijit

The people really needs to have CRM training.

I had booked for refill of cylinder about a month ago. ven after regular follow-up I am yet to recieve any from this Ratan Agency . The phone is either not answered or busy.

Yes I totally agree with that. Its very very difficult to get the gas refill from Gauri shankar agency. Especially for working women they have to keep calling them repeatedly and beg for the refill. Plus those females are extremely rude and uncooperative. Their phones are always busy .


R Padhye

hi,

Ratan gas agency not responding. I applied for refill cylinder personally and they told me that it will take a week to get deliver. 2 weeks had passed but till date i am unable to get the refill cylinder.
They never pick up the phone even if you try continuously for a week.
Please give this agency to some better hand.

Thanks
Yogendra Gondane

ratan gas agency situated at kalewadi phata is pathetic.i booked a new gas cylinder connection almost 4 months back and still i am waiting for
its delivery.service is pathetic.just one request to bharat petrolium throw ratan gas agency out of your box.People inside ratan gas agency are doing fraud and they are selling gas cylinder in black.the person giving more money to the agency holder is getting the gas connection in one day.please take strick action against such corrupted people.
with regards
Dhiraj

Dear respected Sir/Madam,

I have gas connetion of Indane for the location New Delhi. Now I have shifted to Pune city last week. I have transfer ceritifcate from the destibuter for the pune.
I had asked to Shri Ram Gas Agency (Anand Nagar, Singhgarh road) please re-issue the connection as i have no Indane gas agency neer to my home. But they are saying i can not accept the tranfer connction other than Bharat gas connection while i had heard from many people we can switch to any other gas provider (Indane, HP and Bharat) if we have no gas agency neer to home.

The talking of way of Shri Ram Gas Agency's gentelman is very rude.

Could you advise how can i get the transfer from Indane to bharat gas service?

Yes Abhijit, I agree Bharat Gas - Pune people really needs to get the CRM Training so tht these people can understand how to serve the customers.