[Resolved]  Bharat Gas — Delay in booked gas delivery

It is very difficult to book a gas cylinder at your distributors / agent, the phone is always busy and if it is ringing nobody is pickingup the phone, more over if any way booking done the cylinder will not be deliver. Plz. explain being a reputed company why it is happening like that?????????????

Your reply will be highly appreciated.

Regards,
Nisith Kumar Garai

I am a consumer of Bharat Gas in Viluppuram "Imayam Gas Agency" with double cylinder, I booked for gas cylinder on 15 Jun 2008, but still ( 28.11.08) I have not received my gas cylinder, every time they said next day, I received gas cylinder lastly on 23.10.08. Not only this month, every month the “Imayam Gas Agency”, gas cylinder issued after 33, 34, 35 days. I request that please arrange next gas cylinder issue within 30-31 days, thanking you.

Dear Sir/Madam,
Greetings from Kolkata!!

My Father Mr.Dilip Ranjan Nandi (Kona, Howrah-711114, West Bengal, Phone Number-[protected]/[protected] is a bonafied customer of your highly esteemed company. But, unfortunately we are facing tremendous problem for last 1 year from the our Gas Dealer M/s Alolika of Kona Bajar(Opposite Kona Hospitl), Howrah, West Bengal in terms of late delivery of the sylinder.

The thing is, we have a double sylinder connection and suppose to get two sylinders in a month. But, after delivering one sylinder they are taing booking for the next one, after 21 days and delivering after another 15 days. So, basically ther are giving one sylinder in 36 days.
And this tremendous delay has forced us( a family of 7 adult members ) to cook in stove day after day because a single sylinder hardly continues for 20/21 days. My mother is a patient of accute reuhmatic artharities and father is diabetic patient, so can you imagine how tough condition we are going through? After this, as a bonus we get vague answer from the dealer, rough behaviour as they are doing charity and sometime threating saying whatever you want just do.
If at least on representative come to our area would see that all the local caterer are using 2/4 sylinders for a particular occasion, the small indutries are using cooking gas sylinder for cutting steel rods etc..If you ask them about the source of these cooking gas sylinders they would give a crooked smile to you.It seems the local distributor blacking the sylinders of humble customers.

In this context you are earnestly requested to take some action atleaset to stop this illegal practice continued month after month in day light and ensure us the smooth service.Hope to hear you soon.

Thanks in anticipation.

Subhasis Nandy (Son of Dilip Ranjan Nandi, Customer ID-A12439).
Kona, Bagpara,
Howrah-711114
West Bengal
[protected]

Dear sir,
I am consumer of Bharat gas in BANSWARA "Sagar Gas Agency" have booked on 28 july 2009 & booking no. 6539. but still i have not received my gas cylinder ...every time doing complaints...every time they said after lunch or next day.

Please do something regarding this.

Thanks

PANKAJ KUMAR CHANDAK

CONSUMER NO. 11365

To
The Incharge,
Alolika Gas,
Kona, Howrah-711114.

Respected Sir,
I am a customer of Alolika at Kona. It is very difficult to book a gas cylinder through phone. It is always busy and if it is ringing nobody is pickingup the phone, more over if any way booking done the cylinder will not be deliver. Some times your delivery boys sell the cylinder other person for getting more money. That is why we can't get our booked cylinder in right time. Your delivery boys also ask more money from us after giving proper price of the cylinder & extra 10 rupees.

Your Regards,
Goutam Nandy
Consumer No 3462