[Resolved]  Bharat Gas — non-delivery not picking up phone

Bharat Gas — not picking up phones for days

Respected Sir / Madam

My gas connection no of bharat gas is G 4066 at Hargobind Enclave DDA market, next to gurdwara
I am a working lady and for days I almost non stop call for 40 minutes in the morning and another 304-40 minutes in the after / evening since past almost 10 days . Nobody is there to pick up the phones .The bell either rings or the phone is busy .There is no proper response . For years whenever we manage to get through they have only 01 answer 6-10 days as there is shortage . There numbers are 22376397/98
Please attend to our complaint

Consumer
Mandeep Khanna

Hi,

I stay in Evershine City, Vasai (east) there is SAI GAS AGENCY, Evershine City, Vasai (E) who is supplying gas cylinder to us. I called up to order for a cylinder on 23rd /24th & 25th September 2008 the phone was ringing constantly but no reply, it is very difficul. Either they not picking up phone or they keep the phone engaged. Luckily I got thru on the 26/09/2008, A lady answered the phone and said that as I had only taken a cylinder 12/15 days back I need to wait for 25 days, I inquired from when has Bharat Gas changed the terms and conditions. as we are a member of eight at home with 3 children, we need to boil drinking water other purposes. One cyclinder last for approximately 18/20 days, the lady refused to take the order over the phone saying that we need to wait for 25 days and if we need to place the order now we need to come to the agency and speak to her senior, I said that is not possible as we have to go to work and my parents are old and they cannot make it. The lady hung up. I called the agency again and asked for the lady who hung up, when this lady came on the line I asked for her name and also her senior's name, she refused saying that her name is SAI GAS AGENCY, I asked her to pass on the line to her senior, she replied that he is not in and wouldnt know when he would be back. but still refused to take my order. As mentioned we are a member of 8 at home, it is very difficult to manage without gas. If this was the case we should have been informed while going in for the 2nd cylinder.
Also I would like to bring to your notice that this domestic cylinders are being sold to chaiwalas and chinesewalas in our locality for Rs.500/- per cylinder every 2/3 days.
Would request you to investigate the matter and take appropriate action.
And let me know is it a requisite for one to wait for 25 days to order for a new cylinder? (which is very disappointing)

Thank you
Selvin Thever

i have purchased a flat at evershine city, vasai (east) and have approached at the nearest gas agency of Bharat gas i.e. Sai Gas Agency. I was flatly refused the new connection as the Agency told me that they are not supplying cylinders/connection to new consumers. I asked as to when i should come and inquire again, their reply was that they dont know anything.

My question is, what will new consumers do and where they will go for gas. But i can see that existing consumers are readily getting gas at their residence.

Is there no new gas connection available for new consumers ?

I want to book my gas by phone but nobody have picked my phone in Virat Enterprises at Yamuna Vihar, Delhi. what can i do for this it is very irresponsible behavior by the employees of Bharat gas agency.
kindly action as soon as.


Dinesh Srivastava
[protected]

Respected Sir / Madam

My gas connection no of bharat gas is 7969. My address:C.Jayakumar, 52/20, Thilakar Streeet, Gandhi Nagar, Tambaram East, Chennai 600 059.

I almost non stop call for 40 minutes in the morning and evening since past almost 10 days . Nobody is there to pick up the phones .The bell either rings or the phone is busy .There is no proper response . For years whenever we manage to get through they have only 01 answer 6-10 days as there is shortage .
Please attend to our complaint

Consumer
Jayakumar.C
[protected]

READ IN ROMAN
MAIN BHI 20 SAALON SE JYADA SE BHART GAS KA UPBHOKTA HOON. LEKIN AB DEALER JYADA PARESHAN KARNE LAGA HAI. MERA CONSUMER NO. 18110 AUR ADDRESS- A-1/5, MANSAROVER, OPP. SRI SAI HOSPITAL, DELHI ROAD, MORADABAD-244 001 (U. P.) HAI AUR MERE BHARAT GAS DEALER KA NAAM M/S ASHUTOSH GAS AGENCY, 25, SHOPPING COMPLEX, RAM GANGA VIHAR, MORADABAD-244001 (U.P.) HAI. ISS DEALER KE PHONE YA TOH MILTE NAHIN, MILTE BHI HAIN TOH KOI ATTEND NAHIN KARTA. BADI MUSHKIL SE KAI-KAI DINO BAAD JAKER GAS BOOK HO PATI HAI. ISS AGENCY KE EMPLOYEES KA VYAVHAAR KISI BHI DRISHTI SE UCHIT NAHIN KAHA JA SAKTA. MAINE KAI BAAR COMPANY KE LOCAL REPRESENTATIVE MR, PRADEEEP VERMA (MOBILE [protected]) SE BHI COMPLAINT KI, LEKIN KOI SUDHAR NAHIN HUA. - NAR NARAYAN GOYAL

I have already booked my customer Number - 24120 for alternate cyclinder on 25.09.09, they said the delivery will be with in week time. But till date there is no delivery of cylinder and no response for phone.

Agency: M/s. Rajni Gas Agency
17/2, Athibet Main Road,
Ambathur,
Chennai - 53
Phone No; 26232409, 26358011
Customer No. 24120
Customer Name: A. THOMAS MANUEL
DATE: 05.10.09

Bharat Gas — NOT PICK THE PHONE

DEAR SIR,
I AM THE CUSTOMER OF BAHART GAS IN ROHINI (NORTH IN DELHI. THEY NOT PICK THE CALL OF CUSTOMER NUMBER-
27854368
27857383
PLEASE SOLVE THE PROBLEM ASAP!

Bharat Gas — non delivery and not picking the phone

dear sir/madam,
i have booked my gas for home delivery on 4th of the november,but they are not sending the gas and they never pick the phone aswell.hope you can help me in that matter,
thanks and regards,
chander bhan
consumer no-T-2612
# 3,s.d.o. residence,
h.s.a.m.board,
new grain market,
hisar,haryana
125001
phone no-[protected]

Hi,

I the consumer for bharat gas from last 2 year.my connection no 22698. i naver got the proper service for my dealer.they never given home delavery. for no we need to try 1 or days or we need to visist office after that after 5 to 10 days our no will come cor that we need to visit office for no chaking.after that again we need to stant 1 or 3 hr in que for entery in book and that stand in que for cylender.i[censored] want home delivery than we need to waight 15 to 20 days that is not sure i never got home delavery in two years. i feel this type of bad service i never saw in my life and i never herd.

This is very very bad service from bharat gas several times given complete but no one is taking card, , ,

you are absolutely right my frnds. Every 2-3 days i try to call the gas agency but neither there would be any answer to the phone call or the phone will be busy. The lady answering the phone call is not having any manners how to talk to any customer, leave customer she dont even talk formally to Elders/Senior peoples. God knows who gives them job in this position.

dear sir/madam,
my bharat gas dealer (Shiv Shakti Gas Agency, 1/10, Indra Vikas Colony, Delhi-110009 )never pick the phone aswell.hope you can help me in that matter,
thanks and regards,

consumer no-17629
padhan enclave
BURARI
DELHI-110084

i m a resident of pancharatna vihar, a-wing 202, near sai baba temple, everyshine city vasai (east).i have a gas connection on my name but since last two years i m in dubai but i been informed dat my gas cylinders are booked frequently and is been used regularly by my gas number.but when the gas wala comes to drop the cylinder he should see that one time person wont be at home but all the time it is not possible.so please i want to inform u that please dnt send any gas cylinder booked on my name unless i come personally there and tell the agency that i have come back to india (vasai)and now i can have my gas as we will need gas cylinder now but i will not like anyone else using gas cylinder on my name .so please i want to request sai gas agency to please see to this matter as someone who dont have gas on there name is using without having a gas connection and all.

Does anyone even look into the addressed grievances out here?
If this itself is not effective enough, then my guesses are that the complaints would remain unanswered anywhich ways.
I faced the same situation, with no one picking up the line, requesting for a gas cylinder delivery since the past 10-15 days...no sign yet..
Despite there being 3 numbers posted (2348503/04/05) They are either busy/unattended). What sense does this mean if it being a govt. service and citizens not catered to their needs!?
- Mathew Fernandes
Vasai (W)

No use writing complaints on this site. INDIAN CONSUMER COMPLAINTS FORUM WHO STARTED THIS WEB ADDRESS FOR COMPLAINTS HAVE ALL GONE TO SLEEP.

I live in Evershine City, Vasai E. Bharat Gas is run by SAI AGENCY. I seriously, think they need to close down.

We also have a complaint of faulty gas cylinder sent to us. We are running after them physically for replacement of the said cylinder for the last couple of days. But till now, they have not relented. All our neighbours gas cylinders also have run dry - No refilling done inspite of several calls. WHAT DO WE DO NOW ?????????????

i am staying in Vasai (West) Ambadi Road mumbai there is Gas Agency who is supplying gas cylinder to us. But for the last 10 days i am consistently calling up but no answer. Either they not picking up phone or they keep engaged. Even we personally go & book the cylinder, so they say don't personally come book your cylinder on phone. It is worst service Can Bharat Gas Authorities provided. Please take strict action against these agencies. There is one suggestion for bharat gas that you create bharat gas website (area wise) & start facility that person can book gas cylinder online. If facility starts then it saves the time o[censored]s as well as gas agencies.

Hello

I have been frequently facing problem with Bharat gas as when ever we call up, they dont bother to lift the calls and after frequent call ups for atleast half hour during our office hours, if they lift the call they are least bother to note the deatils, but tell us that we will get with in 5 days, but even after 5 days when we dont get the cylinders and call up for the same they denied that we have not book up the call and fight with us and ask us that now it will take still 10days for despatch the cylinder.

this is every time while booking the cylinders .

And more about the cylinders are been given at shops at bolinj for sale and the shopkeeper sale oout with high rates and this is been carried out with the consent of supplier and the satff .
the same is being carried out at dhobitalva at crossnaka the cylinders are taken by shopkeeper in lot and sold off with high rates even the hotels, resorts and chinesewala are being provided cylinders with high rates whereas we the coommon people who have book the cylinders have to wait and fight for getting the same

We are really worried and tension as how can we adjust ouselves with our duty timings and this type of nonsense created by fools .

hope to get quick action against this

not delivery on time

my c. no. 16203 i am booked gas three times in 25 days but national gas agency not delivered gas & told me today[protected] is closed the office .

do not delivered gas refil

I booked gas refill 7. March 2015I do not recive till date consumer no 029094