[Resolved]  Bharat Gas — Non delivery in time, difficulties in booking

Bharat Gas — non booking on time

Our distributor M/s Ashwani Gas, Ashok Nagar has delivered the LPG cylander after 10-15 days from the date of its booking every time and they are taking next booking after 21 days from the date of previous delivery instead of date of booking.

yea I agree with your words, because I am facing the same problem.

It is a pain to book a refill over telephone from Victory Gasthrough phone nos.).the phone was always show
engaged or whenever it rang it was not attended. It is a repeating story every month. My neighbors also has the same complaint..
I have booked a complaint with the bharat gas in this regard, but without any redressal.

Consumer Details:
LALIT
10994

I am a consumer of Bharat Gas vide consumer No.: S-10467 registered with M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi.
I want to draw your attention towards un-respectful and non-cooperative attitude of the dealer and the staff of M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi. I submit my complaint as under:

1) The telephone Nos. 27224950 and 27118559 goes always busy for days altogether and one will not be able to book a refill despite best efforts of days together over telephone.
2) On the 14th or 15th of January’ 2010, I went to the agency personally and physically to book a refill/cylinder with my complaint of about non- availability of telephone. I was suggested to book a cylinder through SMS>lpg>52725. I was asked to get registered with them for SMS service to which I happily agreed and offered two mobile Nos [protected] & [protected] and they assured me that next time I shall be able to book a cylinder through a very simple process of SMS.
3) Now I have been trying to book my cylinder through SMS but to my amaze I am getting a reply that I have not been registered yet for the service yet. Surprising that after elapse of more then 20 days my request to register my self for SMS service is still pending with the agency. And telephone is working to book a cylinder. It is always giving busy tone for the last 3days.
4) When I got to their place on the 15th of January, 2010 with a request to gather a cylinder from their Godown as I had exhausted my cylinder, I was told that it is not possible as the cylinder can be delivered only after 7 days of booking.
5) On heated exchange of words and a threat to complaint over internet, my cylinder has reached my home before I reached. And even the empty was lifted and replaced the refill without money (which was collected later) from my roof in my absence.

Please help and this agency to behave in business like manner.

Hi All,

I truly agree that Manav enterprises has the worst customer care in terms bad delivery, non pick up of calls, extra charges.I booked a gas via telephone call to[protected] on 15th June and I was told that my booking is done and it will be delievered ater 25 days.I called up on 12th July to check the status and I was told no booking is done for my consumer no on June 15th.I havent got the gas till now and I am suffering.

Please cancel the license of this Manav enterprises at Fraser town Bangalore.It would be a great justice and kind act to humankind if you do so.God will bless you if you do so.

Thanks
Mariam Thomas

I have applied for new gas connection and submitted the application on dated 13/6/2012 to M/s Bharat Gas Raja Garden Chowk, New Delhi. Every time whenever I called up telephonically and personally for my new connection, they have given no satisfactory response, only simple words they have spoken that new connection will be made available next month. This practice is still continued.

Please let me know when I get my new connection, wasting my time again and again to follow the matter.

Kindly look into the matter as early as possible.

Ravinder B Roy
B-118 (3rd floor) Tagore Garden, New Holy Child School, New Delhi
ph-[protected]