[Resolved]  Bharat Gas — Sunrise Gas Agency, Sector 7, chandigarh

Address:

Chandigarh, Chandigarh

To

The Divisional Manager,
Bharat Gas Agency, (BPCL).
Tel Bhawan, Madhya Marg,
Sector-19-B, Chandigarh.

Subject: Autonomy rules by Sun Rise Gas, Sector 7, Chandigarh.

Sir,

I am Sunil Dutt Attrey from Modern Housing Complex, Manimajra Chandigarh would like to bring your kind attention that

1. My Gas Connection (DBC) Number is 11682 as provided by said Gas Agency.

2. They have provided different contact nos. but theirs recievers always remain on cradles and hardly
pickedup by the concerns.

3. Specifically therefore have to visit at sector 7 in their office to book for refilling.

4. Earlier This Distributor was not booking the refill before 15 Days and that was always even tackenup
by the date of supplying date of refill.

5. Bharat gas claims of supply period within 2 days for the cylinders but it is very strange to note that
said agency never ever supply before 12-15 days and that were always with the various requests on
reaching that office every time.

6. It may please further kindly to note that concern office members always exploit costumers like me and
behave stupid by posing illogical and irrelevent self made rules and thus not only make the matter of
harrasment but also knowingly contemt the Govt.norms.

7. Being a respected costumer I have all the rights as per framed norms of Government and the said
Distributer is duly abide to do so. And withwhich no one has right at all, to harras me or my family for
such essential commodity.

8. If Distributer fails to perform as per norms then his distributership/dealership may either be withheld or
terminated as this action not only will make such distributers accountable but also to be set a good
example for others.

I whole heartedly request to your goodself please take a sincere action against Sun Rise Gas Agency, Sector 7, Chandigarh and make a stepping stone to prevail Justice.

Thanking you in anticipation,

With Regards,