Bharat Gas (Cooking Gas Cylinder) — timely delivery of Cylinder and rude behavior of the Agency

Bharat Gas (Cooking Gas Cylinder) — timely delivery of Cylinder and rude behavior of the Agency

J Jyoti Pathak

I am a customer of Anil Enterprises, Old Faridabad which is an Agency of Bharat Gas to supply cooking gas cylinder.I am not geeting the proper service from this agency, wheneve i book the cylinder, they say it will take more than 1 week to deliver as there is shortage going on.This is happening from last one year.i have booked the cylinder 8 days before and today they are saying it will take further 2-3 days, no guarnatee.Also the quality of service is very poor.once there was agas leakage in one of the cylinder they delivered to me 2 months back.the other cylinder they deliverd us last month, lasted only 19 days, seems the quality/quantity was bad.Whenver spoke to their representative, they replied so rudely. Can any body look into the problem and help us as i am facing a lots of problem here. my consumer number is 17734. Was this information helpful? No (0) Yes (0)

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Comments

ASHISH BANERJEE

from Kolkata, West Bengal

I am one of the consumer of M/s. Balaram Distributors, 41H, New alipore, Calcutta - 700 053. (Bharat Gas)I was alloted a single cylinder since I took my connection from them. Thereafter I approached them for a second cylinder and was told to wait. The supply was never satisfactory and I have been regularly listening '' the supply is bad, it will take minimum 2 weeks ''. Last booking was done by me on 8th May 2009 vide Booking no. 2566, Consumer No. 21500, and no cylinder was delivered till 27th May 2009. I wish to draw the attention of M/s. Bharat Petroleum Corporation Ltd. (One of the leading PSU in Oil & gas sector in India) to kindly look into the matter and co-operate with customers like us who are facing such problem with distributors on a regular basis. We need your intervention in such matter. Expecting a favourable reply from your end.