[Resolved] Bharat Gas Cylinder — Forced to buy a Gas stove with new connection | |
Dear All Concerned, I had applied for a New connection of Bharat LPG Gas in the month of September 2008, i recd a call from the Agency on 23rd Jan 2009 that i have been alloted a new connection and i can come and do the necessary documentation after 1st Feb 2009 and take the delivery, but when i went to the Agency on 2nd Feb since 1st was a Sunday i was told by a lady sitting at the counter that its been a rush day and asked to come next day, when i asked about the amount to be paid she said Rs 4500/-, i asked for break up of the amount, she informed that i have to buy a new gas stove which is provided by them, i informed her politely that since i already have a Gas stove hence i would not like to buy a new one, she simply said that in that we cannot give u the new connection. when i demanded an Answer and justification she asked me to speak to her senior who was not available. i got his number and spoke to him in the evening at 5.00 pm . he also informed the same thing and told me this is the POLICY OF BHARAT GAS and not theirs. When i still refused to buy the stove, he said that in that case a team from his agency will come to my home and check if i really have a Stove and if its working in good condition, then they will forward the report to bharat gas and If bharat gas approves it, he will be in a position to give the new cylinder. i have refused for an inspection by saying him that he is not the authorized government body to inspect my Kitchen. The Manager was so confident about what he was saying that he asked to me deal directly with Bharat Gas. I feel Helpless with his indifferent Attitude. I don't know the guidelines and policy of BHARAT GAS COMPANY but i personally feel that it may not be compulsory for a new customer to buy a stove from the Agency. I fear he will give away my connection to some other customer who pays him more. Please advice and guide me as to what should i do? I Grieved helpless and discouraged New customer. Moin Shaikh. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 2271 4508
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1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
If they force so, buy it for now with all the detailed breakup of bill. Then, launch a complaint in the consumer forum. They will definitely help you.
Regards,
Abhay