Bharat Gas — Delay in getting cylinder

Sir
My cons no. is 21421. I have booked for new cylinder on 10/3/11. I was told that the cylider will be delivered within 8days. I started ringing excell gas after 10 days practically evry day. First 2-3 days I was told that the cylinder would be delivered within 2 days. Afterwards I was told that it would be delivered on the same day. When I rung up next day, I was told that, you did not get yesterday ( who is watching whhether the cylinder is given senioritywise and whether is delivered on the same day to the consumer?) This answer is going on for the last one week. On Tuesday when I rung up I was told that the cylider was already given and delivered on the same day. On Wednesday I was angry and told your booking lady to inform the delivery man now only to deliver the cylinder. She told she would do. I rung up after some time and asked her whether she had informed the deliver the cylinder by noon.
I rung up again after two hrs to confirm whether she had informed the delivery man. She confirmed and handed over the phone to her boss and he informed that the cylider would be delivered today only.

Nothing happaened. When I rung up today I was told that the cylider vehicle didnot come yesterday.
Which statement I should take it as correct. Yesterday I was told that the cylynder was given for delivery and today I am told that the cylinder did not come. There should be a limit for lying. Your official waiting is 8days after booking. But I am waiting for 28 days even after reminding everyday

Pl do the need ful. I am taking up this with higher authorities
Jagannathan
[protected]