[Resolved]  Bharat Gas - Distribution of Cooking Gas — Delay in delivery of Gas- a regular Practice

Dear Sir,

Consumer No. 28641 in the name of P. Muralidharan (my Brother)
Distrubutor Name : Jagannath Gas Co.
Address : Nr. Samrat Hotel, P N Dindayal Road, Dombivli -West.
Contact No.[protected] / 2491526

At the time of booking, we are informed that we will get the cooking gas within 7 days. After 7 days when we enquire, they inform it will be delivered within 2 days. After 2 days they say, it will be done in another 2 days. Like this 15 days pass on. After that when we give a call to inform that if not delivered we will lodge a complaint with the higher authorities, they deliver the cooking gas. This has been a regular pratice by the distributor to deliver the cooking gas not before 15 days of Booking, since more than 5 years.
Another problem we are facing due to this is that we cannot book for the second cylinder as they it can be done only after 21 days of delivery of earlier booking.
Please look into the matter very seriously, as it has become a headache to book for a cooking gas with the ablove said distributor.

Regards
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Aug 14, 2020
Complaint marked as Resolved 
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Name: Manisha Bhargava
Address: B-7, Zarina Park CHS
Opp. Anushakti Nagar
Mankhurd East, Mumbai- 400088

Cosumer No.VG 63933
I have booked the gas writh our distributer M/S Amar Deep Agencies, Govandi, Mumbai 400088 on 11 TH Jan. 2011. So far gas is not delivered. When I approached the gas agency I found a big queue to book the gas and also another to take the gas personally. As per the proceedure one has to carry either the pass book or the agency card and get a gas distribution voucher. After this one is supposed to to their godown to collect the filled gas cylinder in lieu of the empty cylinder. The place is dusty and about 150- 200 people are seen standing.
The reason given for this mess is strike by some people all over India.
God knows if this trouble is only with M/S Amar Deep Agencies or it is all over India.Ther is no news of gas shortage in media .Some would listen in BHarat Gas.

Manisha Bhargava C/O [protected]
Totally agree for
Distrubutor Name : Jagannath Gas Co.
Address : Nr. Samrat Hotel, P N Dindayal Road, Dombivli -West.
Contact No.[protected] / 2491526.
In addition to that, booking itself is a huge project. Whenever I am dialing both this number for cylinder booking, one message coming 90 % of the time" Ya numberwaril sewa sadhya uplabdh nahi, punha thodya wedane call karawe". And rest other time it comes engage only. After frustration when i visited physically its shocking that they kept receiver aside to avoid further more booking. What the hell?? What they think of others dependency on them??

When inquired about SMS booking or email booking, there straight reply " they dont have any and they dont want any".
Most funny part is, after 15 days of booking when i didn't got any cylinder officially, i got it from delivery person delivering cylinders in my area. Offcourse i need to shell out 100/- extra.
where is the shortage???

prince

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