[Resolved] Bharat Gas — UNWANTED ARTICLES TO BUY

kiran jikamade

from Dombivali, Maharashtra

Address:

Thane, Maharashtra

THE GAS AGENCIES IN DOMBIVALI MAKE THE CONSUMERS TO BUY GAS STOVE, BASMATI RICE, PRESSURE COOKER ALONG WITH A NEW CONNECTION. IF NOT, THEY REFUSE TO GIVE THE GAS CONNECTION. BESIDES, THEY GIVE SINGLE CYLINDER GAS CONNECTION IN THE BEGINING AND GIVE SECOND CYLINDER AFTER SIX MONTHS. FOR SECOND CYLINDER THEY ALSO MAKE THE CONSUMER TO BUY UNWANTED THINGS AS MENTIONED ABOVE. KINDLY LOOK IN THE MATTER AS COOKING GAS IS A BASIC NEED WE CANNOT WAIT AND HAVE TO BUY THOSE THINGS EVEN IF WE DO NOT WANTED. THIS IS AN ILL PRACTICE.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

amarjeet_ambore

from Visakhapatnam, Andhra Pradesh

I m a new customer, n had been to the gas agency for the second time to collect my first refill.
When I bought this connection, it was informed that if I owe a single cylinder can come n collect a refill on the spot after booking, if I can come personally as it takes time for delivering. Later when I approached for my first empty cylinder to get it refilled, they refused to give, saying that it takes 1 days time at least to get one. Now, I didnt had a singel mean to cook food for that day n the next day but managed, but now the second time ( on 02/01/2012) when I went for the second cylinder to refill, they say it takes 4 to 5 days to come after booking. So no ways getting a cylinder write now pr for next 5 days.

When I asked for a second cylinder, they say that I need to buy a gas stove along with the same. But they already made me buy a gas stove when I bought the complete connection, n asked me to buy the complete connection for 5000/-.
Now, for a new cylinder they r charging 2000/- along with a gas stove, which I already have apart from which I brought as per my requirement, so in any case I cant hav the third one. But when I took the connection, I asked for the procedure for the second procedure, n I was informed to buy a PRESSURE COOKER along with the second cylinder, now which is quite different.
n THE LADY STAFF IS SO WORST. THAT THEY DONT RESPONSE TO WHAT V ASK. N IF V CAL THEM THEY MAY DISCONNECT TH CALL BEFORE WE ASK ANY OTHER INFO OTHER THAN BOOKING A CYLINDER.
N THE WORST SITUATION IS THAT THERE IS NO OTHER BHATAR AGENCY CLOSE BY TO CHANGE.

the address of this gas agency is as follows...
BAHRAT GAS AGENCY, MURLINAGAR, VISAKHAPATNAM(A.P.)...
PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER...

If required U can get in touch with me on my cell phone no. [protected].
there are other customer who r old customer but cant do anything, so we all r looking for a soluton.

Thanks in advance...