Bharat Gas / Gas Cylinder — NON BOOKING OF GAS ON TELEPHONE

DEAR SIR

I USUALLY TRY ON TELEPHONE TO BOOK THE GAS CYLINDER. BUT THE OPERATORS OF RAVINDER GAS, SARABHA NAGAR, LUDHIANA PUNJAB ARE NOT ATTENDED THE TELEPHONE OR DISCONNECT THE PHONE WITHOUT LISTENING OUR VOICE.

WHEN I WENT TO THE DEALER OFFICE SITUATED AT SARABHA NAGAR ON 14.08.2009 AT ABOUT 11 AM ATTENDANT SAID TO ME THAT THE THERE IS NO BOOKING TODAY WE ARE CLOSING OUR OFFICE. I ASKED TO THE ATTENDANT THERE IS NO NOTICE BOARD. HE REPLIED I ASKED THAT WE ARE CLOSING OUR OFFICE. PLEASE GO BACK. I ASKED FOR COMPLAINT BOOK SHE ALSO REFUSED TO GIVE ME THE COMPLAINT BOOK. I ASKED FOR WHERE IS THE DEALER/MALIK OF THE GAS AGENCY SHE THERE IS NO MORE STAFF.

IT IS THERE FORE REQUESTED THAT ON LINE BOOKING SHOULD BE STARTED FOR THE CONVENIENT OF THE CUSTOMERS.

THANKS AND WITH REGARDS

SUBHASH NAMDEV
ADVOCATE
J-558/64, BRS NAGAR, LUDHIANA PB INDIA
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CONSUMER NO. 16999