[Resolved] Bharat Gas LPG Gas Cylinder — bad service, fraud in the weight of cylinder

[Resolved] Bharat Gas LPG Gas Cylinder — bad service, fraud in the weight of cylinder

V vivek babbar from Delhi, Delhi

At around 11.00 am today, my mother was alone at home when the lpg gas cylinder was delivered. The price of cylinder is 280 rupees.My mother gave the delivery man Rs. 300, and the remaining amount was not returned, saying he doesn't have change, will give after delivering another cylinder nearby. The delivery boy did not have a weighing scale too, and my mother did ask for it.Uptil now the boy is nowhere to be seen. I came back and called up the 'DHURUV LPG DISTRIBUTER' E-38, New Ashok Nagar, Delhi, phone no. 22716620.The phone wasn't picked up.Moreover, when i weighed the cylinder, it was 2 kg less. In lieu with all this I was bound to comment over such fraud and cheaters prevalent in our country. The question isn't of Rs. 20 or 2 kgs, its about mismanagement and unreliability of BHARAT GAS!! Phone no. [protected] consumer no. MT12896 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Mona Vaidya

from Mumbai, Maharashtra

Bharat Gas LPG Gas Cylinder — Bribery / Violation of Government Policies

This complaint is about a dealer of Bharat Gas in Navi Mumbai, Excel Gas Service based in Vashi, Sector-29.

While booking a gas, we are told that the LPG gas would be send to our residence within 2 to 3 days. After 3 days when you call up assurances are given of delivering the Gas next day. This goes on for 15 days and then my husband gets furious as there is no food being cooked in the house due to non availability of Gas.
When Gas is finally delivered after 15 days, i am asked to pay Rs.50/- extra for delivery and that too the delivery guy speaking very rudely . It is not the amount that bothers me but why should we pay extra or bribe for Gas in our country.

Later on i find out myself, that Gas is being supplied to commercial places (Eg: Center One food court in Vashi) where i myself see the Gas delivery boy and his owner supplying Gas to the commercial joints in Center One food court.

I am not sure if any actions would be taken against this but as a citizen wanted to make sure that this is notified through a complaint to the right authorities.
Please let me know if i need to register a complaint with the police department or any where else if you'll cannot take any actions for the same.

Nikhil Maheshbhai Dodiya

from Chennai, Tamil Nadu

I am unsatisfied with your service our customer no is 32968

I booked my cylinder Dtd: 10/06/2008. I have not received my cylinder yet. so kindly do the needful and take some action against your staff members because they are not replying satisfied.

So Bad service
So Bad service
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ABHIJIT KARMAKAR

from Darjiling, West Bengal

send the information about the delearship of gas

santosh khilari

from Mumbai, Maharashtra

I booked my gas on 17 sep 2008 and yet it is not deliverd by excel gas agency vashi, so kindly do the needful and take some action against your staff members because they are not replying satisfied.