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Two weeks ago, I booked a gas cylinder refill at one of the Bharat Gas Agency, telephonic. After following process on IVR they sound that Refill has been booked successfully & would be delivered in Next 48 hours. But after waiting for 60Hrs the refill was not delivered. When I made a call at customer care they told me that refill has been delivered yesterday. But I got the refill after 2 hrs of making them call. But the cylinder was leaking & due to this my family has to face lots of troubles. I had made complaint to them and they took that refill back but still I am waiting for my ordered refill. I had made call to the Bharat Gas agency at [protected] so many times regarding the matter but still there is no result. So I decided to file my complaint at http://www.consumercourt.in/lpg-cylinder/89634-bharat-gas-customer-care-complain...⇄ But still they have also not replied me regarding this.
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