[Resolved]  Bharat Gas — Inordinate delay in Gas Supply

Address:

Palakkad, Kerala

Consumer No. 4601 Ayisha Khaleel Cheerakuzhi House Paatiparambu
Lakkidi Tel. [protected] [protected]Thaliadan Gas Agencies Ottapalam, Palghat Dist.
You owe an explanation why gas supply is erratic. Is it due to lack of supplies to you by BPCL, or due to improper distribution arrangement by you or diverting the gas supply for domestic purposes to other sources for undue gain. After several requests since 17th September you have not supplied gas to me putting me in great inconvenience. Telephones are not attended. Even if occasionally if somebody lifts the telephone, it is cut before we could talk. There is no e mail facility for booking gas in Ottapalam office. Due to invariable delay in supply of gas irresponsible way of handling customer's request I need your explanation or else I would take up the matter in appropriate forums for justice. Since 17th September 2010 no supply has been made despite several requests and my personal visit to your office once when you stated that gas supply is not available from the factory and i had to come back empty handed. Awaiting your prompt response to this complaint.
Consumer No. 4601 Ayisha Khaleel Cheerakuzhi House Pattiparambu


Ayisha Khaleel


Ms. Ayisha Khaleel Vadakkeveetil
Cheerakuzhi P.O. Pattiparambu 680588 Kerala
Mobile No. [protected] [protected]
E Mail address: [protected]@yahoo.com