[Resolved]  Bharat Gas (Pragati Enterprises. Pune) — Bharat Gas (Pragati Enterprises. Pune) - Pathetic Customer Service - Delivery delayed on purpose to harass consumers

I have been a customer of PRAGATI ENTERPRISES, ALANDI ROAD, PUNE for long time. But is has not been a single time when I have done a Cylinder booking that the deliver has happed in time or few days. I have to regularly follow up with their customer support number and cell numbers of all Delivery persons coming to Kalyani Nagar/nearby Areas. The Delivery persons have a very rude and negative attitude. They are not bothered about anyone or scared or anything for the kind of statements they make. Found that they delay the delivery on purpose to earn extra money from customers or ask customers upfront to come to their Shop at Alandi Road and collect cylinders on own. Even when they deliver cylinder late after following up of many days. Deliver person will charge you more than the cost of cylinder. There is no work ethics or humanity for the job they are responsible. Forget the least of even speaking with some respect. No Matter how many times you call up their shop numbers and complain there is nothing changed This gives a clear picture of how the entire system for PRAGATI ENTERPRISES, ALANDI ROAD, PUNE is corrupted and NOT AT ALL Customer centric. Is there no one who has any authority to survey such people or centers who have been authorized by Bharat Gas to run agency. How does Bharat Gas function with no check on how people suffer? With such Gas Agencies functioning it is destroying the reputations of Bharat Gas by just trying to mint money by any means. Peter Rozario