Bharat Petroleum — Petrol quantity cheating | |
This complaint is about Bharat Petroleum Petrol pump (Company owned company operated RO) Pump in No.94, Velachery main road, Guindi, Chennai - 600032. Staff of this pump cheat customer by engaging them in talks like credit card payment. While talking and asking about how much petrol you need (example Rs. 500) one of them will clear the meter and start putting the petrol. You will just hear a click sound and the meter will show Rs.100. When asked why he had put only for 100, he will then reset the meter and put for 400. This had happened couple of time to me! Growing suspicious, when I started arguing why the second person did not consult me before putting the petrol. They agreed to put for Rs.500 after showing the first reading for Rs.100. This confirms that no petrol went in for Rs.100 the first time. Another thing I noticed is, though there are more than one petrol pump in this station they always keep only one open so that 2 or more attenders join in a single pump to divert the customer. Customers watch out! Will BP take action?? Sundaram. Was this information helpful? | |
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This complaint is about ANAND SUPER SERVICE STATION, opp hansraj college, malka ganj, DELHI-7. TIN-:[protected], Tel No.[protected], 23855543.
These people and staff is cheating in delivery of petrol even never ask about which petrol customer want normal or speed they just start filling the tank with speed petrol without asking the customer and when i inturpt they say its now machine is ON and cant be changed (whole staff is like that cheater), secondly even if i ask them to put normal petrol its less than the money i give, they cheat openly in that.
Couple of times i had been to above mentioned petrol pump, and asked them to put fo Rs .1000 but petrol which they put is lesser than the value what i give them. So this time i took a bowl for checking the litre of petrol and asked the staff to put in that a litre petrol and it was lesses than a litre, when complained about that noone over there took it seriously and when i said i will complaint about this they said do it and none cares its order from our owner and when i said want to meet the manager of pump they said dont need to visit the petrol pump i[censored] have problem.
i have no other option to go to other petrolpumps everytime because above mentioned pump is in my way and suits me according to my timings and i know i have been cheated everytime of thousands of rupees..Inlast i was so frustated that i thought to give a time make a complaint for the petrol pump.
i am complaning this complaint to different bureos and Goverment offices who look it into this matter, so that hundreds of people who r getting cheated like me everyday should be stop.
kindly see to my complaint and please update me with that whether action is taken regarding above mentioned petrol pump or not.
Thanks in anticipation,
Kapil Arora.
These people and staff is cheating in delivery of petrol even never ask about which petrol customer want normal or speed they just start filling the tank with speed petrol without asking the customer and when i inturpt they say its now machine is ON and cant be changed (whole staff is like that cheater), secondly even if i ask them to put normal petrol its less than the money i give, they cheat openly in that.
Couple of times i had been to above mentioned petrol pump, and asked them to put fo Rs .1000 but petrol which they put is lesser than the value what i give them. So this time i took a bowl for checking the litre of petrol and asked the staff to put in that a litre petrol and it was lesses than a litre, when complained about that noone over there took it seriously and when i said i will complaint about this they said do it and none cares its order from our owner and when i said want to meet the manager of pump they said dont need to visit the petrol pump i[censored] have problem.
i have no other option to go to other petrolpumps everytime because above mentioned pump is in my way and suits me according to my timings and i know i have been cheated everytime of thousands of rupees..Inlast i was so frustated that i thought to give a time make a complaint for the petrol pump.
i am complaning this complaint to different bureos and Goverment offices who look it into this matter, so that hundreds of people who r getting cheated like me everyday should be stop.
kindly see to my complaint and please update me with that whether action is taken regarding above mentioned petrol pump or not.
Thanks in anticipation,
Kapil Arora.
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![Bharat Petroleum [BPCL] Phone](/img/bn/phone.svg "Bharat Petroleum [BPCL] Phone"){kind=small}
+91 22 2271 4508
+91 22 2271 4516
![Bharat Petroleum [BPCL] Website](/img/bn/www.svg "Bharat Petroleum [BPCL] Website"){kind=small}
![Bharat Petroleum [BPCL] Address](/img/bn/location.svg "Bharat Petroleum [BPCL] Address"){kind=small}
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
It happened between 1.30 PM and 2.00 PM on October 19, 2008. One attendant started filling from zero. Another attendant asked me if I am interested in a card started showing card features on a board. Suddenly the first attendant stopped filling and said that it is set for Rs. 1000/- (actually he had stopped earlier and entered Rs 1000/- it was flickering when I saw it). Then I had to fill for ~Rs 550/- to fill my tank fully. I realised later as I had ~ 10 litres of diesel in my tank before filling [Full Tank= 43 Litres]. I couldn’t have filled another 39.24 litres as shown in the Bill. I could have filled anywhere between 32 to 35 litres of Diesel. I hope this does not happen to anyone again.