Bharat Petroleum-Lpg — delay in delivery of LPG Cylinder

Address:

North Delhi, Delhi

Dear Sir,
This is not the first time, I am complaining against the Bharat Gas distributor i.e. Priyanka Gas Agency, Hamilton Road, Delhi for not supplying LPG cylinder in time. Recent case is we have got cylinders booked via SMS on 11.9.2010 for connection No. 15206 and 4247 on enquiry when this cylinders would be supplied it was told that they would take 10 days. I made phone call to the Agency concerned, a lady on reception told me that they had given the delivery coupon to delivery man for supply of cylinder. But no cylinder has been supply at our residence by tody i.e. 23.9.2010. I again enquired the about the delivery of cylinder, I have now been told that they supplied the cylinder. But the fact is that, No cylinder has been supplied to my residence uptill now. I would like to request to authority concerned to look into the matter and make arrangement for immediate supply of gas cylinder without any further dealy.
This kind of problem may not arise again it the high time to take action against the errant dealer and supply man who are reported to have engaged in selling of cylinder in black market depriving the consumer from not having gas cylinder.
I hope an action in the matter will be taken at an urgent basis.

Prem Babu
23.9.2010