Bharat Petroleum — NON-DELIVERY OF GAS CYLINDER

APARNE GUNE

from Pune, Maharashtra

Address:

Pune, Maharashtra

I HAVE REGISTERED MY DEMAND FOR REFILL BOOKING UNDER MY CONSUMER NO. GS 47262
WITH M/S GAURI SHANKAR GAS AGENCY ON 24.9.2010 AND I HAVE ADVISED MY WAITING LIST NO IS 247.
TODAY, I UNDERSTAND FROM THE DEALER THAT THE DELIVERY FOR THE MONTH OF OCTOBER IS GOING ON.
I HAVE BEEN ADVISED EVERYTIME THAT DELIVERY WILL BE MADE WITHIN 4/5 OR 10 DAYS AND YOUR CARD HAVE BEEN SENT TO OUR GODOWN, YOU MAY CONTACT THEM, BUT THEIR
CONTACT NO IS NOT ADVISED.
THEREFORE TO WHOM OUR CYLINDER WAS DELIVERED AND WE ARE UNABLE TO BOOK
ANOTHER CYLINDER SINCE ONE BOOKING IS PENDING WITH THE COMPANY.
IN THE CIRCUMSTANCES TO WHOM WE SHOULD CONTACT AND WE WILL GET THE DELIVERY OF THE CYLINDER.
THANKS AND REGARDS
APARNA GUNE

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PRANTIK SARKAR

from Noida, Uttar Pradesh

Bharat petroleum Cylinder — Non delivery of Product

I AM A CONSUMER OF YOUR GAS AGENCY SUPER CARE AGENCY IN DWARKA, SECTOR-7 PART-1 C180 PALM EXTN.. MY CONSUMER NUMBER IS 22021 BY THE NAME OF MRS. MANASHI SARKAR. I HAVE BOOKED A DELIVERY FOR THE DELIVERYOF A GAS CYLINDER ON 26/01/2010 ORDER NO.542702 AND AGAIN ON 5/2/2010 ORDER NO.594758. I TRIED CALLING ALL THE NUMBERS PROVIDED IN THE NET AND THE GAS SUBSCRIPTION VOUCHER TO MY SURPRISE NONE OF THEM ARE WORKING. I BEING A ELDERLY WOMEN IS NOT ABLE TO GO AND REGISTER MY ORDER AT THE DISTRIBUTOR LOCATION PLEASE HELP ME WITH THE SITUATION AS IT HAS BEEN MORE THAN 10 DAYS AND I M OUT OF GAS IN HOME.

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