[Resolved] Bharat Sanchar Nigam — broadband plan

shanku100

from Gangtok, Sikkim

Address:

West Bengal

I am shanku das.My telephone number is [protected] .i am also a broadband customer.When I applied for broadband connection for unlimited plan “they tell me a plane have rs. 500 rural unlimited”.then I agree and fill the form for help of the customercare officer.But when get my monthly bill this time I saw I have no unlimited plan. Amount of my bill is to long.

Sir please tell me what I do in this time.

Shanku das
Vill+p.o paranpur
Malda
Contact no :[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ANURAG7212

from Mumbai, Maharashtra

BHARAT SANCHAR NIGAM — victim plan

Sir,
I use BSNL EXCEL ANANT plan from previous several yea on my number [protected].. Yesterday 5 feb 2011 at 11 at 11:59 am i recive a message of erecharge valued 1 Rs.having detail

from: [protected]
reff.: [protected]
which change plan 2G to 3G. which is undesired & fictitious for me. and deactivates my tarriff. i sould have also pay 330 Rs per month acording to 3G plan.
these all activities take place without my permission.
i contact at custemer care as well as bsnl office but they all refuse to note my compain and give relief.
so irequest you to do to take som suitable action.

Anurag Mishra
Ph: [protected]
Vill./Post: kushafara
Distt.: Pratapgarh
230304