[Resolved] Bharat Tirtha Darshan — WORST TOUR OF NEPAL WITH BHARAT TIRTHA DARSHAN | |||
Bharat Tirtha darshan – Worst Experience…Never tour with them In Septemeber this year(2011) I booked Nepal package tour through Bharat Tirtha darshan,"One Of The Pioneers Of Tourist Organizations"(????) in Kolkata. I have toured with many tour operators in the past, but this was the worst experience for me on an organized tour!The kind of experience I went through dealing with Bharat Tirtha darshan, right from booking stage to post tour interaction was simply worst. My personal recommendation is to avoid Bharat Tirtha darshan at any cost. They cannot provide promised good accommodation, good food, comfortable travel and good coverage of the destination – in short meet basic expectations. Bharat Tirtha darshan as concluded by all the tour members (customers) on this tour is a mis-managed, un-professional tour company providing worst possible service for the premium amount they charge. How Bharat Tirtha darshan cheated on this tour: Cheap Hotel Selection: During booking process, it was assured by Bharat Tirtha darshan that good star like hotel accommodation would be provided during the tour. Whereas except Chitwan, condition of hotel accommodation provided by the tour operator was so bad and poor that nobody could imagine also. In Kathmandu, they forced us to stay in a unhygienic damp room.Most shocking thing in kathmandu hotel(Lai lai inn) is when we all complained for bad room one of hotel boy try to hurt physically to one our team person and more interestingly our manager couuldn't do anything. Food: One of the reasons for most of customers to select Bharat Tirtha darshan was the promise to provide good food on all days of the tour. The food that was served on most of the days was either inadequate or poor quality, with absolutely no choice available. Worst Tour Guide/Manager: The manager of the tour was never accessible. He was not bothered to listen to anybody's problem or requirements.Even he argue with me for every matter whateher it's small or big.Manager was pure inexperinced and dull headed person and don't know anything about the place. For the heavy price that the we paid on this tour had to pay in terms of time, money, mental peace and above all ruining family vacation, all the tour members were mentally very upset after returning from the tour. The entire episode has left us with most traumatic experience of being cheated by Bharat Tirtha darshan for our hard earned money. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My parent was a boarder of Bharat Tirtha Darsanfor Madhya Pradesh (17days) tour. It was started on 19th Nov, 2013 and ended on 5th Dec. Last day (3rd Dec, 2013) of the tour at 5.40am they told my parent to vacant the hotel room and shift to other single family boarder’s room. Due to hotel checking time at 12o'clock but their departure from Indore was @23.30 hr. This unhealthy practice was not declared at the time of booking as well.
In addition to the package amount Rs. 1200 had also been also been collected in cash for car service during the tour at Hotel Pankaj, Satna. During the tour no veg item had been served in substitution of non-veg though it had already been declared and mention at the time of booking on[protected].
Totally prior communication between boarder and manager (Soumitra Bannerjee) had also been gapped. Timing problem for serving lunch (3pm) and dinner (11pm) respectively.
My parents repeatedly told about their problem but the tour manager (Soumitra Bannerjee) didn’t co-operate with them.
In addition to the package amount Rs. 1200 had also been also been collected in cash for car service during the tour at Hotel Pankaj, Satna. During the tour no veg item had been served in substitution of non-veg though it had already been declared and mention at the time of booking on[protected].
Totally prior communication between boarder and manager (Soumitra Bannerjee) had also been gapped. Timing problem for serving lunch (3pm) and dinner (11pm) respectively.
My parents repeatedly told about their problem but the tour manager (Soumitra Bannerjee) didn’t co-operate with them.
Bharat Tirtha Darshan — Worst experience of nepal through Bharat Tirtha darshan
In September 29 this year(2011) I booked Nepal package tour through Bharat Tirtha Darshan(Kolkata), one of tour operators in Kolkata. I have toured with many tour operators in the past, but this was the worst experience for me on an organized tour! The kind of experience I went through dealing with Bharat Tirtha Darshan, right from booking stage to post tour interaction was simply worst.My personal recommendation is to avoid Bharat Tirtha Darshan at any cost. They cannot provide promised good accommodation, good food, comfortable travel and good coverage of the destination – in short meet basic expectations. Bharat Tirtha Darshan as concluded by all the tour members (customers) on this tour is a mis-managed, un-professional tour company providing worst possible service for the premium amount they charge.
Problem with Bharat Tirtha Darshan
Cheap Hotel Selection:
During booking process, it was assured by Bharat Tirtha Darshan that good star like hotel accommodation would be provided during the tour. Whereas except Chitwan, condition of hotel accommodation provided by the tour operator was so bad and poor that nobody could imagine also. In Kathmandu, they forced us to stay in a unhygienic damp room(Lai Lai holiday inn).When we were going to complain about it we even got physical harassment by hotel boy.
Food:
One of the reasons for most of customers to select Bharat Tirtha Darshan was the promise to provide good food on all days of the tour. The food that was served on most of the days was either inadequate or poor quality, with absolutely no choice available.
Worst Tour Guide/Manager:
The manager of the tour was never accessible. He was not bothered to listen to anybody's problem or requirements.
Even he was continuously arguing with me and my family for every single matter whether it's big or small.
For the heavy price that the we paid on this tour had to pay in terms of time, money, mental peace and above all ruining family vacation, all the tour members were mentally very upset after returning from the tour. The entire episode has left us with most traumatic experience of being cheated by Bharat Tirtha Darshan for our hard earned money.