[Resolved]  Bharatmatrimony.com — Luring for the gift

I got my life partener thru Bharatmatrimony and I am very thankful to them. After deleting my profile I am getting lots of mail about 'Post success story and get a gift'. I sent a photo and also posted my story and wrote them for a gift. But they didnt send me any. Actually the gift is not a big deal. But they called me 2-3 times and said they are sending it. Their mails keep me reminding of it. Its strange. Its like not sending gift but keep remiding about it. lol...
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Aug 13, 2020
Complaint marked as Resolved 
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Beware of making payments to Bharat Matrimony. They are nowhere compared to Shadi.com and Jeevansathi.com where you will find genuine Verified Profiles.
In BM I have only come across all FAKE profiles run by mediators who use your Whatsapp number and ask for your biodata and do not allow you to get in touch with the profile holder. This is a very insecure site where your number is in wrong hands

I made payments to Bharat Matrimony initially and was not told that almost all the Regular unpaid members are through marriage bureaus or through mediators. one of the staff takes the trouble to scrutinizing the profiles and expect us to take the trouble.

They refuse to return money once a phone number is viewed and when you call the number you either get no response or its a mediator who doesn't allow you to talk to the profile holder. These are the tricks they play to loot you.

For every profile we identify as fake, they ask for screenshots, video recordings, details such as ID.
Total waste of our time where we just face fake profiles rather than search for partners.

In one case i blocked a fake profile where there was a marriage bureau involved who were very rude, and the very next day another profile was created by the same girl with a different ID.
I have personally blocked over a dozen regular members as well as two Prime members whom BM claims are verified.

And then they say it's not their responsibility if the profile holder doesn't respond, it's not their responsibility to verify profile holders.

They ask us to verify each and every profile while they sit on your money and just say that they will block the profiles once they investigate.

Moreover, the number of paid PRIME members are hardly 10% which they say are verified but even then I have pointed out two fake profiles who were through a marriage bureau.

I have sent several emails to BM with fake profiles and more the two profiles where there were pictures of Males in the ladies profile.

In order to increase the database they also repeat profiles. Just two of such are as below out of several in the site.
Repeats
H8008177
H10893773

If you see the percentage of Prime paid members it is hardly 10%. Just as of yesterday's statistics the figures are as below:

All matches total 37997
Out of which Prime Matches were 3330
Just around 8.7% members

Nearby matches total 3380
Out of which Prime Matches were 203
Just around 6% paid members

City matched (Delhi)
All matches total 2344
Out of which Prime Matches were 73
Just around 3% paid members

How can one expect to even find a suitable match after paying them. They promise to return full amount if no response comes within 30 days but this is an eyewash. Once you ask for refund they send their full terms and conditions leaflet and harrass you.

I have sent over 40 emails proving they are wrong but no one bothers to support you once you have paid them.

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