BHW Home Finance — never take home loan from BHW/Deutsche

Dear Sir


1. I had taken a home loan of Rs 28, 80,000 from BHW Birla Home Finance in October 2006 towards purchase of a house. This loan was taken under variable interest rate scheme at 9 % interest rate. It was known at the time of taking loan that interest rates will vary as per market conditions .


2. The repayment of loan was scheduled for a period of 20 years in step up emi scheme whereby it was agreed that the bank will charge only interest for the first two years and after that emi will increase and principal component deduction will also start. Following was the initial repayment schedule for 20 years or 360 months

• First 24 months ----- - Rs 21500/-
• Next 36 months---- Rs 23760/-
• Next 60 months------- Rs 25913/-
• Next 120 months----- Rs 30599/-

3. After 3 months of loan the bank started increasing interest rates. Following was the increase schedule
• First increase Jan 2007 by 0.5 % ----- Net Rate 9.5 %
• Second increase March 2007 by 1% ----- Net Rate 10.5 %
• Third increase May 2007 by 1 % ----- Net Rate 11.5 %

This shows that within 7 months of my loan the interest rate was increased by 2.5 %. Everytime i was told that this is being done owing to tight monetary policy conditions. I kept paying my emi’s uninterrupted.

4. The increase in interest rate was adjusted by increasing the tenure of the loan whereas the monthly emi remained same.

5. It is worth mentioning that between Oct 2006 to May 2007 my interest rates were increased by 2.5 % , where as the RBI increased it’s repo rate from 7% to 7.75 % , an effective increase of 0.75 % only during this period.

6. The next increase in the interest rates was affected from 1st July 2008.
• Fourth increase in July 2008 by 0.75% ------ Net Rate 12.25%
• Fifth increase in Sep 2008 by 0.5 % ------ Net Rate 12.75 %

7. Here again it is interesting to note that the RBI increased repo rate by 75 bps in June , 2008 and 50 bps in Aug 2008. Hence it can be understood that interest rate increase by the bank was not just exactly in line with RBI increase of repo rate but also it was made effective immediately after RBI announcement.


8. After the increase in interest rate in July 2008 , I was informed by the bank that increased interest rate burden can no longer be put on my loan tenure hence they are increasing the emi to Rs 27500 from present RS 21600. This was done in 21st month of my loan which was in violation of the initial commitment of step up scheme that my loan emi will not be disturbed for first 24 months.

9. I agreed to this drastic increase of the emi as suggested by the bank and kept paying all instalments without any protest.

10. Here again it is worth mentioning that in their letter no NOIDA/19681/F/Housing/2255 dated Aug 28, 2008 they have clearly mentioned that ‘’ Just to bring to your kind attention that RBI has further increased the CRR and REPO RATE by 25 bps and 50 bps respectively, in its policy announcement dated July 29, 2008. As a result almost all banks and Housing Finance Companies have moved their PLR’s up in line
with the increase in Repo rates.’’ In this letter it was informed that interest rates will be increased be 0.5 % from 1st September 2008.


11. At the end of 24 months of my loan, my emi was again increased to Rs 29900 . In the increase letter dated Aug, 28, 2008 I was surprised to find that after paying my loan for 2 years and Rs 5,36,100 and 2 increments in my emi my loan tenure stood at further 33 years. I was getting a feeling at this stage that whether I will ever be able to finish this loan in my lifetime if the emi and tenure both kept increasing exponentially. Till this date the only decrease in the loan amount was of Rs 12590, which I had paid in Feb 2007 towards part payment of my loan. Rest everything I paid was only the interest.


12. As per the original step up scheme from 25th month onwards my principal deduction should have been started in my emi. I was never informed by the bank that my principal deduction has yet not started where as I remained under the impression that my principal has already started reducing from 25th Month i.e. Oct 2008.

13. This was also the time when interest rates started softening across the board . In just 3 months time between Oct 2008 and Dec 2008 the RBI reduced repo by a whopping 3.5 % . It was brought down from 9 % in Sep 2008 to 5.5% by Dec 2008.

14. It is worth noting that between Oct 2006 ( time of start of loan ) and Sep 2008 the repo rate was increased by RBI from 7% to 9%, an increase of 200 bps, where as my bank increased the interest rates by 3.75 % during this period.

15. It was very natural to expect that the drastic decrease in repo rate by RBI will also result in my interest rate reduction. But this never happened.

16. While RBI reduced repo rate by 3.5 % between Oct 2008 and Dec 2008 , the first reduction in the interest rates by my bank was effected in March 2009 and that too of a meager 0.5 % .

17. Second reduction was brought still later in July 2009 and that too by only 0.5 %.

18. By now it was getting frustrating and high interest rates despite heavy reduction by RBI was fast becoming untolerable. To add salt to the injury was the provisional income tax certificate for the year 2009-10 dated 15th May2009 which I received around 18th May. To my utter surprise I found that until the 30th month there was no deduction of principal amount from my emi

19. .Also after going through the provisional statement I realized that in the financial year 2009-10 I will pay Rs 3,73,892 as emi out of which my principal component will be only Rs 8062. This meant that after paying Rs 10,89,000 to the bank my principal will be reduced by a mere 9000 Rs. When I protested to the bank I was told that If I am not satisfied I should get my loan shifted to some other bank which can offer lower interest rates.

20. At this stage for the first time after 31 months of my loan I decided to stop making the payments to the bank . I spoke to several people in the bank but I was not even given proper hearing. Everytime I was told that if I don’t pay the emi strict legal action will be taken against me.

21. I told the bank that till the time my grievance is not looked into I will not resume the emi’s . The bank did not offer any solution to the problem instead slapped a notice under Sec 13(2) of Securitisation act against me in Aug 2009. It was accompanied with a criminal notice of check bouncing.



i continue to fight my case with this bank . i am also planning to file a PIL in Supreme Court on this subject. all those who are facing similar issue are requested to join me in the petition.

rgs

Rohit Mathur
[protected]
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BHW Home Finance — upsetting Hike in Rate of Interest

Dear Mr. Achim Vot,

Good Day,

I wish to draw your kind attention to the BHW letter no. Chandigarh/23351/F/Housing/5818 dated 01-Jul-2008 (couriered 30 days late) on the Change in Interest rate, I am very upset to read the rationale given by you for increase in the interest rate.

BHW have hiked/changed the interest rate from 11.50 to 12.25 % on account of changes by RBI and economic development.

I would like to draw your kind attendtion towards the interest rates offered by reputed bank like SBI for similar loan. They are offering the same amount loan @ 10.75 % for the same tenure. You may visit their site on http://www.sbi.co.in/viewsection.jsp?lang=0&id=0, 16, 393, 394.

There exists a difference of 1.50 %, which is huge difference. I am aware of the fact that BHW can give long & multiple stories to justify it. However, fact is that BHW is charging exceptionally high.

Hence, I request to please cancel/withdraw the change in interest rate and allow me to continue on old rate which is already on higher side.

It is also requested that incase, you wish to not to cancel/withdraw the change, please allow me to "transfer my loan without any charges" to other bank like SBI.

Hope to have long term relation with you.

Best Regards

Bhushan Kumar
V-11, Second Floor,
Rajouri Garden, New delhi
I am also a customer with the same bank (BNG7767), The rates charged by the bank are very high compared with other nationalized banks.

I request the housing development board to take necessary steps to prevent banks from charging high interest rates and make the loan interest rates uniform accross the banks.
I would like to know, How can the interest rates vary upto 2% from bank to bank when they are all governed by the same regulatory?

I strongly advocate that the regulatory should atleast facilitate the customers to switch banks and abolish any charges for the same.

BHW Home Finance — Not recived my property papers

I have taken home loan from BHW home finance ltd. I have paid my full amount (balance) to company by cheque on 26/08/2008 an dit has been cleared on 29/08/2008 in my account.
But till date i have not received my original property papers. My account no is NOD/001746 in the name of Gaurav sethi.
why private bank have big rate of interest than nationalized bank.

BHW Home Finance — Unfair interest rate and charges

At the time of taking the Home loan, BHW insisted that rental be assigned to them. They took first 3 months EMI as PDCs dated 5th of every month, thereafter the rent was directly sent by our tenant to BHW.
1. After one year, BHW informed me that I have to pay interest charges for the every month since the EMI was due before the 1st of the month and the rent ususally was sent to them by the 5th of the month.
2. At the time of rental assignment, BHW studied the rental agreement and was OK with it. Also, the first 3 PDCs were filled by them as EMI on 5th of every month.
3. The loan was disbursed on 7th April and they want to charge interest form 1st April.

Internal informal sources say that the contraint is in their computer software. It is common knowledge that as per most rent agreements, rent is generally paid in the first week of the month.

The company AGM agreed that it was no fault of mine and promised to have all charges waived-off. Next week I found he was no longer in the company. Several e-mails and phone calls and there is no proper response form any of the company officials. Several of the staff agree that its no fault of mine, but I am just being harassed.

They have increased interest rates from 6.8% to 12.8% over 3 years, butnow when rates are going down, they are not doing so.

This company is unfair. Avoid it.

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