Claimed

Income Tax Department Complaints & Reviews

1.9
Updated: Jan 12, 2026
Complaints 2525
Resolved
951
Unresolved
1574
Contacts

File a complaint to Income Tax Department

Having problems with Income Tax Department?

File a complaint and get it resolved by Income Tax Department customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Income Tax Department reviews & complaints(2525)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have applied pan card using instant e pan. When I tried to re print, it is showing that, "The Record is presently not available at ITD Master Instant PAN ". Please tell me what to do.
My pan card number is - FAPPG6507J
DATE OF BIRTH - 14/09/1951....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SMC_92
from Pune, Maharashtra
Jul 21, 2025
Report
Copy

Wrong status of ITR processing

For AY24-25 the status of my ITR processing has on its own become Processed with Demand due.
But I do not see any demand anywhere. It's not there in my Intimation 143-1 and also the Demand IVR says no demand for that AY.

I raised a grievance and they closed it saying it is as per 143-1-A sent on email and demand less than 100 need not be paid.
The issue is this is wrong because there's no demand in the first place.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santoshvadive
from BALAGHAT, Madhya Pradesh
Jul 10, 2025
Report
Copy

Fund are not refund

Address: ward no 14 khaprajhari
Website: income tax of india

Dear
sir/madam
i am santosh vadive i apply new pan card kumari himani uikey token no [protected] customers not provided aadhar otp but deduct pan card charges in my upi please refund my charges

contact no [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Frank_16
Feb 19, 2025
Report
Copy

Physical pan card not delivered

Address: Goa

I recently applied for epan from utiitsl.pan and I got the soft copy of pan card but to get physical pan card copy it says " The record is presently not available at the ITD MASTER INSTANT PAN "
6 months passed

PLEASE HELP

Phn no: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi@84
from Jaipur, Rajasthan
Feb 5, 2025
Report
Copy

Address: Abhishek Singhal c/o Singhal Buildhome Pvt. Ltd G7, D-169, singhal tower, Gautam Marg, Nirman Nagar, near bright future school, Jaipur, Rajasthan 3020

Pan AANCS8763L

Disposal of appeal stil pending after so much reminder. Please process this appeal case pending from your end. There is too much delay. National faceless authority do not giving justice and do not disposing our case from 4.5 years back. Income tax department also holding our refund of income tax o[censored]pcoming years and adjusting in demand order without disposing our appeal case in this matter.
If national faceless authority cannot take decision in our appeal case then income tax department should refund our security deposit of Rs. 30 lakh approx.
Please provide justice and dispose our appeal case otherwise please refund our security deposit with interest.
Income Tax Department customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    varshatadala
    Dec 18, 2024
    Report
    Copy

    I have applied for new pan card, online on 14/12/2024 on the authorised website under form 49aa (As i'm citizen of india). But i was failed at the point of authentication of aadhar. As i have completed the transaction of 106.90/- through bill desk using debit card, when will the money gets refunded? Kindly resolve the issue as soon as possible. please refund my money.
    Income Tax Department customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RantuGP
      Mar 11, 2024
      Report
      Copy

      Address: Madhunia Amritakunda Nabagram Murshidabad

      I have applied pan card using instant epan, Now when I am going to re print, every time it is showing that, the record is presently not available at ITD Master.
      Please Help Me
      My pan card number is- ICEPP4016H
      DATE OF BIRTH- 12/08/1991
      Income Tax Department customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Pan card correction receipt no. G[protected] date of birth[protected]. Please explain the situation....
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy
        D
        Digital Chennai
        Sep 19, 2023
        Jan 5, 2024
        This thread was updated on Jan 5, 2024
        Report
        Copy

        Duplicate pan card BPXPV866N by Indumathi

        Person called V Indumathi had pan card APKPI1651C till Dec 2018 worked as teacher, customer care executive for almost 4 years. But suddenly to join in IT company she made another duplicate Pan card BPXPV866N and joined IT company with fake experience. To my knowledge with pan card APKPI1651C she had accounts in multiple banks like HDFC, Kotak mahindra, PNB with that she bought some land in north tamilnadu, villa in Poonamalle chennai. Now...
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy
        D
        Digital Chennai
        Sep 18, 2023
        Report
        Copy

        Indumathi Vaigundan, V Indumathi – Emp Id : 42134302, Capgemini Engineering
        Person called V Indumathi had pan card APKPI1651C till Dec 2018 worked as teacher, customer care executive for almost 4 years. But suddenly to join in IT company she made another duplicate Pan card BPXPV866N and joined IT company with fake experience. To my knowledge with pan card APKPI1651C she had accounts in multiple banks like HDFC, Kotak mahindra, PNB with that she bought some land in north tamilnadu, villa in Poonamalle chennai. Now she got duplicate pan card BPXPV866N started another bank accounts and bought land near padappai Shobha castle. Please take action on those such people who are unethical to this society
        Income Tax Department customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sushil disale
          from Akola, Maharashtra
          Sep 13, 2023
          Report
          Copy

          Dear sir,

          On 10th Sep'23 1:44 am, I was trying to download the E-PAN of my wife "Rutuja Govind Tapse" by paying amount of Rs. 8.26 through website https://www.onlineservices.nsdl.com/paam/requestAndDownloadEPAN.html.

          But after paying amount, the website shows the technical error and I was not able to download the PAN card and money got deducted.

          Kindly help me to get the refund for same on priority.

          Paytm order ID:- 101EP610092023141541694290314361

          Paytm Wallet ref no. :- [protected]

          Payment done by:- Sushil Gangadharrao Disale through Paytm account ([protected]).
          Income Tax Department customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhijeet_02
            Sep 9, 2023
            Report
            Copy

            Actually, I made e - pan in month of May, but still I am unable to reprint me pan card, I am trying daily but the software always portrays the same message "the record is presently not available at itd master". Please I want my pan card urgently, therefore I am requesting you to do something about this.
            Income Tax Department customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sivanandana
              from Kollam, Kerala
              Sep 3, 2023
              Report
              Copy

              My e-PAN RRAPS2887F is shown invalid when tried to link with the bank account and also Paypal account. Kindly resolve the issue as soon as possible
              Income Tax Department customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                cool_90
                from Gurgaon, Haryana
                Sep 2, 2023
                Report
                Copy

                Sir, please lodge a complaint against Geeta Devi & his son Vikas Kundra, resident of WZ-6, Mukhram Park Extension, Mukherji Park, Tilak Nagar, New Delhi, Delhi, 110018.
                Please conduct income tax raid at the below addresses because this person is fooling the Govt. She is not at all paying income tax for her other sources of income. But she earned lot of money on buildings, lands in real estate business and with rentals. She earned blind income with this business. She has unlimited black money in government records the properties cost is very low but in real properties are more or less 1 crore for each property. She does real estate business in WZ-6, Mukhram Park Extension, Mukherji Park, Tilak Nagar, New Delhi, Delhi, 110018. She takes commission and brokerage as well to sale lands. But her main business is to purchase land from property dealers on his own and from other companies as well then she will sale to others with high income.
                Warm Regards
                Please look into this matter. & please keep my complaint. Secrete.
                And also thanks for previous complain action. Jai hind
                Do the needfull asap.
                Income Tax Department customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  NAGESH SHYAM MERVA
                  Aug 21, 2023
                  Report
                  Copy

                  Address: hno-602,Gauthan,khandepar,PONDA_GOA

                  I made E-instant pan from ITD website but after trying to apply for physicall pan card through reprint facility o[censored]tiitsl and nsdl its showing error notice as record not available at ITD

                  MY name - Nagesh Shyam Merva
                  pan card number - IGZPM0794Q
                  NUMBER-[protected]
                  Income Tax Department customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pallavolu Jayakumar
                    Jul 14, 2023
                    Report
                    Copy

                    Address: P Jayakumar, HN Colony Venkatapuram Secunderabad Telangana

                    I am husband of late Adilakshmi Ammai whose refund of Rs 57300/- not yet paid inspite of several requests. Please pay the outstanding above amount to my
                    SB account number. [protected] held with SBI Venkatapuram Secunderabad Telangana, IFSC NO.SBIN0021269.
                    My email ID is. [protected]@gmail.com

                    Thank you
                    Income Tax Department customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Disha Mithun makhare
                      Jul 9, 2023
                      Report
                      Copy

                      I have applied e pan card but pan card showing invalid

                      Address: Mumbai mahape

                      Hi Team my name disha makhare I have applied e pan card through income tax wab site I have received pan card no is IMGPM2381J but this pan card is showing is invalid ..kindly active my pan card due to my passport work is pending...
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      P
                      praveenkumawat1988
                      from RATLAM, Madhya Pradesh
                      Jul 5, 2023
                      Report
                      Copy

                      Address: 21 kalyan nagar ratlam

                      Sir mene 29/06/2023 ko sham ko 5 baje aadhar se pan card link ka challan bhara tha jiska payment mere sbi ke current account se cut gaya he lekin income tax ki website par payment nahi hua he mera sbi ka reference number-CHM9920325 he or mene sbi me call karke confirmation le liya ki unke udhar se koi diktat nahi he.Please help me
                      Income Tax Department customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Advocate Anil Singh
                        from Bokaro Steel City, Jharkhand
                        Jul 4, 2023
                        Report
                        Copy

                        In Schedule VIA, deduction u/s 80U for self with severe disability cannot be more than the maximum limit of Rs.1, 25, 000, where as i have not claimed.
                        Income Tax Department customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ankush debnath
                          Jul 3, 2023
                          Report
                          Copy

                          Acknowledgment number : [protected]
                          Name :
                          Category : —
                          Status :

                          I have send my documents 5 times but it us still showing We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.
                          Income Tax Department customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit