[Resolved]  Birla Sun Life Insurance Co. — AFTER SURRENDER OF POLICY NOT GET PAYMENT

I HAVE A POLICY NO. 0432139 FROM BIRLA SUN LIFE INSURANCE COMPANY. I HAVE SURRENDER THIS POLICY ON DATE 25TH FEB 2010 AT JAIPUR OFFICE. THEY HAVE COMMITTED TO ME 10-12 WORKING DAYS FOR PROCESS. BUT AFTER 18 DAYS OF POLICY SURRENDER I HAVE FOUND THAT DURING THIS 18 DAYS TIME THE COMPANY HAS MISPLACED MY ORIGINAL POLICY DOCUMENTS
AFTER FEW TIME THEY HAVE TRACED MY POLICY AND COMMITTED TO ME FOR 3-4DAYS. WHEN I HAVE NOT GET MY AMOUNT AFTER COMMITTED TIME I CALL TO COMPANY TO KNOW THE RES ION FOR NON PAYMENT AND FOUNT THAT THIS TIME THEY PEOPLE HAVE LOST MY POLICY SURRENDER FORM. I AM UNABLE TO UNDERSTAND THAT HOW THEY PEOPLE ARE DOING JOB VERY CARELESS. THIS ACT IS SHOWING THAT THE COMPANY DONT WANT TO RETURN MY AMOUNT PLEASE HELP ME
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

realy this company birla sun life insurance company is very careless for customers. they are the cheeters. and can do any fake commitment to customer for use these amount.
please give details of name, account number and bank in which payment of folio no.[protected] has been made.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Birla Sun Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    550
    Pending
    0
    Resolved
    333
    Birla Sun Life Phone
    +91 22 4356 8000
    +91 22 6691 7777
    Birla Sun Life Address
    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
    View all Birla Sun Life contact information