[Resolved] Birla Sun Life Insurance Co. Ltd / Flexi Save Plus Plan — Wrong explanation of policy & no refund after cancellation of policy during FREE LOOK PERIOD Even after approx.two months | |
Dear Sir I would like to inform you that I was explained about the policy of BIRLA SUN LIFE CHILDREN DREAM PLAN & no brochures are given even after demanding many times from insurance advisor, and when I received the policy I was surprised that I was alloted FLEXY SAVE PLUS PLAN which have very high premium allocation charges & other charges which was not told by insurance advisor, so I requested to cancell my policy alongwith required original policy & in required proforma during FREE LOOK PERIOD as mentioned in the policy at BIRLA SUN LIFE INSURANCE BRANCH, NERUL, NAVIMUMBAI.But even after reminding many times at call center on 22.07.09 to Ms.Reshma(ref no.[protected], on 21.08.09 to Mr.Anil, and requested to stop ECS payment(first installment from my Bank), no action is taken by company & installment deducted from my bank on 27.08.09.Such type of behavior of insurance advisor & so long time taken by company for cancellation process affects reputation of the so big company.Therefore company should resolve my problem as soon as possible. My policy details are as under: Policy on the name of daughter :SANSKRITI S RAWAT Policy owner : SANJAY K RAWAT Policy name :BIRLA SUN LIFE FLEXY SAVE PLUS PLAN Policy no. :[protected] Policy received on :04.07.09 Request for cacellation :09.07.09 Payment Details Cheque no.114004 for Rs 3000, dated 27.05.09 payable at Kalachowki, Lalbaug, Mumbai Cash paid to reprentative of Accord Services Rs.259 on 26.06.09 First installment through my bank through ECS for Rs.1499.68 on 27.08.09 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
61%
Complaints
550
Pending
0
Resolved
333
+91 22 4356 8000
+91 22 6691 7777
One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
View all Birla Sun Life contact information
thanks pradeep sharma
roorkee