[Resolved]  Birla Sun Life Insurance Co. Ltd. — fraud

Address:

Meerut, Uttar Pradesh

Dear Relevant,
This is in reference of my policy no.[protected]Freedom 58) and complaint on customercare no.[protected] complaint no.[protected] given by miss. Priyanka) on dated[protected] time- 15.40 pm indian time.
In detail..
I took a policy from birla sunlife on[protected] as single premium of rs.50000/- , for which i paid 50000/- through cheque no.003670/P.N.B/[protected]. I received my policy doc. in july 2009, when I read that document I knew that is a regular premium policy, so i contact birla sunlife Meerut branch, they told me that you not need to pay 50000/- rs. regularly, you can pay only 10000/-rs. as 2nd & consequent year premium because of reducing premium facility which is in built in this policy. So they made me agree to do so.
I am a retired person of 71 years of age so I have no source of income, on second year 2010 I arrange 10000/- very tightly and paid by cash in Birla sunlife insurance meerut branch on dated[protected], time 13.04 pm indian time, against receipt no. 22860399 & policy no.[protected] with my address proof and a application on revival of my policy and a form of reducing premium facility duly signed by me.
But on[protected], time 11.46 am Indian time from phone no.[protected] , I received a call on my second mobile no [protected], She told me that my payment of rs 10000/- are sending back to me because of non premium reducing feature in my policy.
Now I want to ask only one thing that if there is no premium reducing facility then why Birlasunlife accept my 10000/-rs as second year premium, and after using 5 month why they are sending me back.
To see this Fraud I am very Depressed and not feeling well, so please help me to return me my 50000/- first year premium & 10000/-rs second year premium which I deposited (Total 60000/-rs.) with bank interest of related period.

Regards,
Devisharan Sharma
Policy no.[protected]
Address. C/O, Adesh Kumar Sharma
43/2, Panjabipura,
near sharda Palace,
Delhi road,
Meerut-250002 (u.p.)
[protected]