[Resolved]  Birla Sun Life Insurance Co Ltd — Surrender of policies & stop of ecs

Address:

North Delhi, Delhi

Hi,

This is in regard to two policies bearing #[protected] &[protected] which my sister bought from Birla Sun Life Insurance Co. Ltd.(BSLI).

On 02-Mar-12 she visited the your their branch (Br Code – 478) and surrendered the abovementioned policies and asked for stop of ECS in regard to these two policies but BSLI took no action in this regard and her bank account was constantly debited by the premium amount.

Then again on 28-Aug-12 she visited the their branch (Br Code – 478) and lodged written complaint to stop the ECS but again nothing happened.

Now today again i.e. 04-Sep-12 she spoke to Mr Sameer on consumer care helpline [protected] and lodged the complaint #[protected] for stopping the ECS.

Inspite of visiting the branch of Birla Sun Life Insurance Co. Ltd. numerous time and calling their consumer care nothing is happening in regard to my request for surrender and STOP of ECS in regard to these policies.

Please provide your assistance and guidance.

On behalf of Muskaan Kapoor
Email id : [protected]@yahoo.com