[Resolved]  Birla Sun Life Insurance — cancellation of the policy

Address:

Patiala, Punjab

Respected sir/mam,
I am ANUJ KHANNA. I am an advisor of Birla Sun Life Insurance(BSLI) company and my code is BD5895. I took a policy from BSLI company numbered[protected]. I belong to Rajpura, Punjab and i had taken the policy from the Rajpura branch itself. I had to cancel my policy and wanted refund of my money. I told about this cancelation to the branch manager of Rajpura i.e. Mr. RAKESH BHANDARI just after 3-4 days i made the payment of Rs.15000. I was taught that anybody can cancel its policy within 15 days of its receiving and receive back the entire amount back without deducting any single rupee. I made the request to the branch manager even before receiving the policy by post.

I received the policy around 27-Sept-2011. The very next day i gave the policy back to the branch manager for the cancellation. Issuing date of the policy was 19-Sept-2011. I asked the branch manager for the legal receiving of the policy for cancellation but he addressed "it is not required". I kept on waiting for a long time and i visited to the Rajpura branch regularly. The feedback i got form him after a week was that i cannot cancel my policy now. He even said that he had forwarded my request for cancellation of the policy to the head quarter but received a rejection to such authorization from there. He directly stated that there is nothing into his hands now.

Later on, on 12-Oct-2011 I visited the BSLI branch Sec.-9, Chandigarh and got to know that my request for cancellation is not registered even once by the branch manager of Rajpura. He was be fooling me. If me being an advisor is suffering from such problems and wrong guidance, how can i ask my clients to invest in BSLI. I have my two awaited clients to invest in BSLI, how can i suggest them to do the same. I even gave a written application on 13-Oct-2011 in Sec.-9 branch regarding the same.

The branch manager of Rajpura is not responding to me and its been three days i have filed the complaint but no action has been taken yet. So please, take a strict action regarding the same and refund my money cancelling the policy as soon as possible.

Thanking you,

Yours faithfully,
Anuj Khanna
Mob. no. :- [protected]