[Resolved]  Birla Sun Life Insurance — Not refunding money

Address:Thane, Maharashtra

My father and mother has bought policy of birla sun life insurance company and due to some personal problems we were not able to continue that policy further. so when we contacted the insurance company and told them that we want to surrender our policy and you should deduct your reasonable amount and refund the balance amount they replied that out of rs. 130000 paid you will get only rs. 23000. They said this was mentioned in their policy details while at the time of getting the policy they didn't mention anything. I am having all the relevant documents with me please do help us.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BIRLA SUN LIFE — NOT REFUNDING MONEY

POLICY NUMBER[protected], AFTER COMPLITION OF 4 YEARS, ON REPEATED SURRENDER REQUEST I HAVE NOT RECEIVED THE MONEY BACK EVEN AFTER TWO MONTH. I ALSO POSTED COMPLAINT TO INSURANCE REGULATORY AT [protected]@IRDA.GOV.IN. [protected]@IRDA.GOV.IN

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Birla Sun Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    550
    Pending
    0
    Resolved
    333
    Birla Sun Life Phone
    +91 22 4356 8000
    +91 22 6691 7777
    Birla Sun Life Address
    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
    View all Birla Sun Life contact information