[Resolved]  Birla Sunlife Insurance — Fraud in giving policy

Address:

Ahmedabad, Gujarat

Dear Sir,
This is to inform you that your people has done froud in terms of giving me policy,
I've taken policy by your telephonic agent M/S SNOWTEX INVESTMENT LIMITED (Mr.Pratham) ,Advisor Code 001639, the policy detail as he had told me when I've received document it was totally different.I'd gone to your Branch office at Ahmedabad but sales people Mr.Paresh has asked me to talk Mr.B.N.Chaturvedi (Delhi), I had requested him to cancel the policy on 22nd March'2011(Within free lookup period)
He told me that I'll get revised policy by next week then you check if not found return the same we will accept without free lookup period even he assured me that free lookup period has been cancel now by IRDA and customer can calcel his policy by 90 days without any charges.
But till date I've not got any other documents .On13th April again I've visited to cancel the same but Mr.Vinay (Delhi) has told me that whatever you want to do you can do it your policy will not cancel at any cost

Policy detail which was told to me By Mr.B.N.Chaturvedi & Mr.Paresh(who came for collection of my document) is as follows:
1-Your policy will be in term of 5 Year only, on 6th year you will receive payment of Rs.347340 against premium of Rs.50000(1st Policy No.[protected] Pay term mentioned 11 year instead of 5 year)

2- Your policy will be in term of 5 Year only, on 6th year you will receive payment of Rs.317000 against premium of Rs.50000(2nd Policy No.[protected] Pay term mentioned 20 year instead of 5 year) along with your daughter will give scholership for study in different different class till post gratuation(No where it is mentioned in document now)

I'd asked for my complain no also but no one had registered my complain only verbal assurence given till date.
My request is to cancel my policy and return the amount of Rs.50000 for each policy which I'd paid and ask your people not to cheat like this to any customer it's uncessary spoiling organisation name.

Please do appropriate action in case on urgent basis.


Thanking You,
With Regard's
Kirti Sachin Srivastava
[protected]