[Resolved]  Birla Sunlife Insurance Co. Ltd. — Wrong commitments done by its broker - Reliance Composite Insurance Broking Ltd. New Delhi Agent Code 001287

Address:Chandigarh, Chandigarh

I have purchased a policy of Birla Sunlife - BSLI Vision Plan in 2012 through its broker - Reliance Composite Insurance Broking Ltd. New Delhi Agent Code 001287 over phone. One of its employee Mr. Rohit Saxena (M.No. [protected]) committed me so many commitments against this policy -
1. 40% Refund of first premium amount directly to my account.
2. a cashless medical health insurance with cashless card for Rs. 200000/- for each of my family member.
3. 4 riders for a limit of Rs. 200000/- each with this policy.
Despite several calls he did not fulfill any commitment. After a written mail, he misbehaved & used inappropriate words and said that he have not done any commitments.
I called to his senior Mr. Goldie ( Mobile No. [protected], [protected]) and reported all the matter through email & over the phone. He said me that he will look into this matter. After many calls he told me that he fired Mr. Rohit for his wrong commitment and he will not be able to fulfill the commitments done by Mr. Rohit. Despite several calls nobody is responding.
I have been cheated by Birla Sunlife & Its broker - Reliance Composite Insurance Broking Ltd. New Delhi. Please Help me if you can.
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Aug 14, 2020
Complaint marked as Resolved 
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Hello,
Policy No:[protected]Birla Sun Life Insurance)When i filed a complained against this fraud Birla sun life Policy to Bharatseva and Birla official website, the very next day i got a call from [protected] he said that his name is Aditya and he is from Birla compliance team.He said that we got your complaint and we will give you money back (2 Lac) and cancelled the policy, Please do not write any complaint to anyone as it is the matter of companies reputation.And also he asked me to send an email for the cancellation for the policy, which i did.I said okay, as i need the money, he said that i'll get the money refunded in next 7 days and he got the approval for it.He advised me go to nearest branch with the original bond papers with id proof.When i went to Birla sun life insurance Karkardooma Office only after that i got to know that he was one of same bunch of crooks who sold me that policy.Now again he is not picking my phone as i have been told by the Birla sun life executive that they are from Reliance Composite Insurance Broking Ltd. The phone numbers[protected]/22048451/[protected] that have provided on the policy papers is not in use.They are again trying to make a fool out of me.Now can anyone please help me and can advice me what to do? Please help me as i am in very trouble.
Thank You
Regards
Sunder Lal
[protected]
Email:lal.[protected]@gmail.com
Mobile No: [protected]

Policy No:[protected]

Insurance Company Name: Birla Sun Life Insurance Co. Ltd.

Message/Comment: Dear Sir/Madam,

Few Days back i got a call from birla sun life insurance company
offering me an insurance with an overdraft account with Citi Bank.They
offered me an O/D account of INR5500000 if get an insurance of INR 2
lakh with them. Than after 2 days i got a call Citibank (as the caller
said) offering me the same O/D account, i said yes as i needed funds to
run my business. i already lost more than 5Lakh rupees in business so i
thought that i may re-start my business with this O/D account. So i took
2 lakh rupees on interest and they sent a boy to collect the cheque and
papers.I got the insurance papers and nothing. The lady who was calling
me pretending that was calling me from Citibank #[protected] her
name is somya and another lady pretend to be a manager of citi bank
Aarushi kapoor #[protected]. They keep calling me and updating me as
they said that first you will get the policy papers and than after 15 to
20 working days you will get a kit from Citi bank including a credit
card, debit card, a cheque book and form which i have to submit nearby
citi bank branch. she also gave me a fake address of sec 138 SCO
building, Noida


more than 22 days passed and nothing came. than i tried to contact that
same lady but she is not even answering my phone.My policy number is #
[protected]


I feel like i have been cheated. i already owe 35 lakh now 2 more lakh.
i am mentally harassed by birla sun life and so called people.Now
please tell me where to go? should i kill myself and my family for
believing BIRLA SUN LIFE or BY Citi Bank.


So, I sunder lal hereby request you to interrogate these people and cancel my policy and refund my money as early as possible.

Thank You

Sunder Lal

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