[Resolved]  Birla Sunlife Insurance Ltd — Sub: Miss sell of policy No[protected]

Sub: Miss ell of policy No[protected]

Respected Sir,
I would like to informed you that myself Mr. Bapi Roy, staying in 619, Shibrampur, K.D. Road, Kolkata: 700 061.
My complain is against Birla Sunlife Insurance Ltd. Because I had purchased one policy (Pol.no:[protected] in 2008 and agent’s name is Mr. Akash Deep Chatterjee. This agent was misguide & miss ell me about the features of this policy that time he say that this policy is a Fixed Deposit policy so you need to pay a single premium and after maturity of policy, you will receive a good amount that is why, I purchased the policy of Birla Sunlife Incurance.
But, I received a letter after one year where in this was written that I will have to pay premium every year. Thus, I was surprised to read and see all this things and released that I am cheated by the agent of Birla Sunlife Insurance in 2008. Thus, there are some steps which are taken by me to solve the problem and get back my investment.
1st I tried to contact that agent but he had changed his mobile number. So, couldn’t.
2nd I tried to complain verbally and in written to the branch office (Kolkata) of Birla Sunlife Insurance. But, I did not get any positive feedback yet from there.
3rd I complained to customer care of the company and complain no: Ref no[protected] dated 21/04/2009 but do not get any kinds of positive feedback from there.
Thus, I had taken lots of steps to solve it after received the letter of Birla Sunlife Insurance. But there is no positive feedback yet from there except harassment. But now, they are replying to say that my policy is lapsed so, your complain is meaningless on policy. Your policy’s is not eligible to get maturity amount.
Therefore, I am submitting my complain through this letter. Because, I want to get back my investment amount on justice, because Birla’s agent cheated me.
Thus, I am requesting you. Kindly assist me and do the needful things as soon as possible.

Thanking you
Complainer
Mr. Bapi Roy
Mob. No: [protected]