[Resolved]  Birla Sunlife Insurance, Mumbai — Information Leaking, due to which I harrashed by some guys

Address:

Mumbai Suburban, Maharashtra

I have taken a policy from Birla Sunlife, Mumbai. My all personal information leaked by Birla Sunlife. now I had harrased by some guys, which having my information.

First I have called to Custommer Care and they told me that you send mail to custommercare. then I have sent mail to [protected]@birlasunlife.com with all details to Birla Sunlife with name,& Mob.no. of fraud guys on Sat, 8/28/10, [protected]@birlasunlife.com . But Birla Sunlife did responeded my mails till now after so many times repeated reminder.

When we ask regarding the updates, then we received below type of mails

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Dear Policyholder,

We hereby confirm the receipt of your email and thank you for contacting us. We will be replying to your mail within 6 working days.

We will also be calling you to update you on the status of your email; request you to therefore register your latest contact details with us through any of our touch points mentioned below. This would also help you in receiving speedy resolutions and timely alerts pertaining to your policy.

Birla Sun Life Insurance is proud to have you as a customer and it’s our privilege to meet your current and future insurance needs. In case you require any information or assistance, our customer service executives would be glad to help you. Please feel free to get in touch with us at your convenience on the touch points mentioned below:

o Call us on our toll free number[protected], between 9 AM to 9 PM, Monday to Saturday
o Visit any of our branches; to locate the branch nearest to you kindly log onto www.birlasunlife.com
o Log on to www.birlasunlife.com for further information
We take this opportunity to assure you of our best services at all times.

Regards,
Customer Service
Birla Sun Life Insurance Co. Ltd.

This is an auto generated response; kindly do not reply to this email.

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Dear Customer
Thank you for contacting Birla Sun Life Insurance.
We are in receipt of your query/request bearing Ref No : 18619607 regarding Policy No : 1877686
We are examining the same and shall respond to you within 15 business days from the date of receipt of your communication.
For any further information or assistance, please feel free to contact us between 9 a.m. to 9 p.m. IST [MondaytoSaturday] on our toll-free numbers[protected] and[protected], or on[protected] [nontoll-free]. You may also visit our website www.birlasunlife.com.
We value your trust in us and assure you the best of our service at all times.
Regards,
Jitendra Mhatre
Sr. Executive
Customer Service.
FAX No.:[protected].
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Request you to please take appropriate action.

Thanks & Regards,
Vidyanand Sah